River Clyde launches housing services smartphone app



River Clyde Homes app
Pictured: The new app in action

River Clyde Homes residents can now report antisocial behaviour, bid for a new home or appeal for advice through an interactive smartphone app.

Access to the housing association’s services - as well as important and helpful information for residents - is now available through the Android and iPhone app developed in conjunction with Looking Local.

Customers can report needed repairs, request forms and other documents, and find out more about River Clyde Homes at the touch of a button.

Repair reports can be lodged through the app at any time of day or night, and customers can attach photographs taken on their mobile phone to help explain the situation.

Kenny Gough, head of service transformation at River Clyde Homes, said: “It’s exciting to be at the cutting edge and to provide something useful to customers who already love using their phones for routine activities, such as, social networking and mobile banking.

“It’s our response to demand from customers for better ways to communicate with us. We’re always looking to improve the way we do things and this is a great way to contact us, in addition to the standard methods of emailing, phoning or calling into one of our offices.”



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