SFHA updates service delivery briefing note



The Scottish Federation of Housing Associations (SFHA) has updated its COVID-19 briefing on service delivery to include guidance for the construction sector and how to manage service withdrawal.

A series of briefing notes have been produced to help housing associations and co-operatives through the COVID-19 crisis.

Updated since first being published on March 23, the service delivery briefing covers the following topics:

  • Key workers
  • Office closures
  • Managing service withdrawal
  • Recording service withdrawal
  • Good practice around social distancing
  • Communication templates.

The SFHA team will update the briefings as circumstances change and more information becomes available. To have a new briefing or issue feedback on the published briefings, contact Lorna Wilson, head (interim) of membership, policy and innovation at lwilson@sfha.co.uk.

Download the briefing note here.

  • Read all of our articles relating to COVID-19 here.

Tags: SFHA, COVID-19



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