Success for Kingdom at TIS National Excellence awards 2020



Kingdom Housing Association is celebrating a double win after lifting two awards at the Tenant Information Service (TIS) National Excellence Awards.

Kingdom took top honours in the ‘Tenant Participation Champion’ and ‘Danny Mullen Scrutiny Excellence’ categories.

The TIS National Excellence Awards is an annual ceremony that recognises and celebrates housing organisations, staff, volunteers, tenants, residents and community groups who are leading the way and making a difference with the Scottish social housing sector.

In addition to receiving top honours in two categories, Kingdom was also shortlisted in a further three categories, demonstrating the association’s commitment to tenant participation and scrutiny.

Recognising the vital role to the organisation of partnership working with tenants, Kingdom has embraced moving tenant participation online during the pandemic, successfully increasing the number of tenants involved with the Association’s Scrutiny Panel.

Max Scotto, Kingdom’s tenant participation officer and winner of the ‘Tenant Participation Champion’ award, said: “Being the winner of the TP Champion award is a tremendous honour. But the achievements are not mine alone. They are shared with the many tenants who have supported activities and, particularly this year, adapted to new ways of doing TP on-line.

“I’m delighted that our Scrutiny Panel has been recognised at a national level. In particular I’d like to thank the contribution and commitment of founding Scrutiny Panel members Peter Gibson and George Duncan who have participated in every scrutiny activity from the very beginning.”

George Duncan, founding member of Kingdom’s Tenant Scrutiny Panel and finalist in the ‘Most Inspiring Scrutiny Group Panel’ category, said: “Working with Kingdom Housing’s Scrutiny Panel over the last few years has truly been a joy! Seeing issues first hand, and speaking with other tenants, really brings the situations alive. And to have the satisfaction of knowing that we can and do make a difference is so rewarding! Being recognised by external organisations such as TIS is seriously special.”

Matthew Busher, interim director of housing at Kingdom, added: “In a year of unprecedented challenge we’re delighted to receive organisational recognition for the Tenant Scrutiny and Participation activities at Kingdom. Huge thanks are due to staff involved, our board who are supportive of the approach, our Scrutiny Panel and to all our tenants who have adapted to life via Zoom and have helped to keep engagement activities going and making a difference.”

Kingdom Housing Association was also a finalist in the ‘Excellence in Digital Innovations’ category. Graduate trainee Eilidh MacDonald was a finalist in the ‘Young Achiever of the Year’ category and Scrutiny Panel members George Duncan and Peter Gibson were finalists in the ‘Most Inspiring Scrutiny Group’ category.

For the full list of TIS award winners click here.



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