The impact of COVID on social landlords services?
How will COVID impact social landlords service provision for their tenants? Will social landlords row back and focus on core services and step away from additional services that supported tenants.
Will more landlords strive to use technology to deliver and engage with tenants? How are social landlords’ senior management teams planning for service provision post the pandemic? John Davidson, customer services director from Cairn Housing Association, will discuss these questions on a webinar on Thursday 11th June at 10:00am. John will also share his thoughts on how COVID could potentially re-shape how the sector interacts with tenants.
To register for this free webinar click here.
The webinar is being hosted by Mobysoft, who will also share data insight around the impact of COVID-19 on social landlords around the UK as well as specifically in Scotland, examining how arrears, Universal Credit claims and workload have been affected.