The service works with residents to ensure they receive all the benefits they are entitled to.

In 2017/18, a total of £35,633,229 was generated by the service, which works closely with health and social care and enterprise and housing staff and operates the Macmillan Lanarkshire Advice Service on behalf of the charity.

“The benefits system is very complex and it can be difficult for individuals to work out if they are eligible and to make an application,” said assistant chief executive Robert Steenson.

“Our staff use their expertise to help people get the information and support they need throughout the application process.

“This is a vital service, making sure people maximise their income and helping to tackle the high levels of poverty across North Lanarkshire.”

Staff also assist with representation at appeal tribunals and hearings, providing money and debt advice, and linking with other services, including housing, social work and the Citizens Advice Bureau.