Gurdeep Gahir

The Housemark Hub connects expert partners with housing providers to improve how they use data and make informed decisions across essential areas such as asset management, service delivery and customer service.

Known for its expertise in helping organisations streamline operations and boost service performance, Ad Esse offers a proven approach to transforming the way businesses operate by enhancing productivity and improving overall customer satisfaction.

Lean, a systematic approach focused on reducing inefficiencies while maximising value for customers, forms the core of Ad Esse’s expertise. By partnering with Housemark, Ad Esse will enable housing providers to turn data insights into practical, effective improvements that bring measurable operational results.

With the addition of Ad Esse, housing organisations will now have access to proven methodologies for streamlining processes, enhancing service delivery and reducing costs.

Ad Esse joins a growing list of carefully selected partners in the Housemark Hub, including 3C Consultants and CGA Experience, all dedicated to helping landlords address the complex challenges of the sector and achieve lasting performance improvements.

Andrew Jackson, director of data at Housemark, said: “This partnership with Ad Esse reinforces our mission to provide housing providers with the tools they need to turn insights into action. By working with Ad Esse, we’re offering a comprehensive solution that doesn’t just highlight areas for improvement but also supports organisations in achieving meaningful, real-world results.”

Gurdeep Gahir and Rhiannon Gibbs, directors at Ad Esse, added: “We’re excited about our partnership with Housemark and the unique value it brings to the housing sector. By combining Housemark’s deep insights with our practical approach to process improvement, we’re providing housing providers with a clear path to drive performance and enhance service delivery. Together, we’ll help the sector make impactful, data-driven changes that benefit both organisations and their tenants.”