Presented in conjunction with Friends of Bob Allan, the award aims to recognise individuals who can demonstrate that they have shown passion, commitment and flair in putting the human aspects of tenant or client services first.

Submissions must demonstrate how the individual nominated fulfils some or all of the following criteria:

- Shows a creative or innovative approach to finding solutions for tenants or clients

- Shows continuous improvement in the delivery of services to customers in the pursuit of excellence

- Shows that they are an inspiration to colleagues, tenants or clients

This award is open to anyone under the age of 30 at the time of application who is working or volunteering in a social housing organisation. The housing association and be a local authority, registered social landlord or other not-for-profit organisation involved in the housing sector. Full-time students studying for a housing qualification are also eligible to apply.

Entrants must complete the on-line submission form. Nominees can be nominated by a colleague, manager, board member, or someone else who knows their contribution well. Self nominations must include a referee. Nominations must include a maximum 500 word statement outlining the nominee’s virtues and merits. This will provide the basis for both short-listing and the final decision on the winning entry.

The winner will be announced and the award presented at CIH Scotland Excellence Awards Dinner on Friday 11 November 2016 at the Glasgow City Hotel. As well as a commemorative trophy, the winner will receive a £250 cheque.