Thomas – who has now taken up his post - joins Cadder from Southside Housing Association. During 13 years at Southside, Thomas worked in a variety of customer facing roles, most recently as housing team manager.

Welcoming Thomas to Cadder, chief executive Pamela Milne said: “We are delighted that Thomas has joined us. We are entering an exciting period within Cadder that will ensure our focus remains on customer excellence, improved performance, value for money and increased customer satisfaction.

“Thomas will be a great addition to our team and we all look forward to his input, derived from his wealth of experience both in housing and customer service to the Association.”

Thomas added: “I am excited to have joined the team at Cadder. And I’m looking forward to working together with the senior management team, all staff and the Board in building on Cadder’s successful record of customer-focused service delivery.

“The cost-of-living crisis, and all the difficulties that this entails for our community, continues to create a time of great challenge for us all. We will be working hard to support and engage with our customers throughout this period as we endeavour to make a difference within the community that we serve.”