Property management company Taylor and Martin, which commissioned the research, has now launched a campaign to make it easier for tenement owners to switch providers if they want a better service for their homes.

The firm, which manages properties in Glasgow, Edinburgh, and Dundee, has created a step-by-step guide for owners keen to protect the future of their shared properties, with the aim of educating households on their options and breaking misconceptions about the industry.

Michael Martin, co-director at Taylor and Martin, said the process of switching factors is much simpler than people realise, and a vital step if homeowners are serious about investing in the future of their properties.

He said: “People are now well used to switching providers in search of better service in other areas of life such as banking, broadband, or mobile phones, and factors should be no different. We want to open the public’s eyes to their options and make the process easier so they can choose the best service for their property.

“A home is usually the biggest financial investment an individual will make, and choosing the right property management company is a protection of that investment’s future.

“Glasgow’s tenements are beautiful but ageing buildings, and they require specialist knowledge and experience to maintain and manage them effectively to mitigate against major issues in future. That’s why tenement owners need to be aware of their options, and how to take them.”

Martin and co-director Marc Taylor founded Taylor & Martin in 2013, and it now maintains hundreds of tenement buildings across Glasgow and the rest of Scotland. To make sure its premium service is both transparent and cost-effective for clients, Taylor and Martin’s pricing structure is based on a flat management fee rather than commission.

Martin added: “We’ve found that more tenement owners in Glasgow are switching to our services because they want the best for their property. They know we provide a premium service that can be relied upon, with investment in the short term preventing significant costs further down the line.

“What’s more, they enjoy the way we deliver our services, with an emphasis on transparent, up front management fees rather than commission.

“This campaign is about helping homeowners make the right choice for their properties.”