Councillors note Highland Housing Register performance and early intervention on rent arrears
The Highland Council’s Housing and Property Committee met yesterday to note the annual performance review of the Highland Housing Register (HHR) Policy for 2022/2023 on housing allocations and discuss the impact that the ‘cost of living’ crisis and other global factors have had on tenants experiencing rent arrears.
The annual performance report demonstrates that despite significant challenges the HHR policy is achieving its objectives.
Social rented housing provides affordable homes for over 21,000 households across Highland. Compared to Scotland, Highland has 5% less social rented housing than the national average.
The report demonstrates that availability of social housing and affordable rental properties remains heavily outweighed by demand and continues to place additional pressure on many households and those who present as homeless. In 2022/23 there were a total of 8,951 ‘Housing’ and ‘Transfer’ list applications on the Housing Register, which is down on 2021/22 figure of 9,416, however remains approx.1,166 higher than pre-covid/cost of living crisis.
925 (47%) of the 1,962 lets in social housing throughout 2022/23 went to households with points which reflected their homeless status and reflects a 11% increase in homelessness presentations in Highland in 2022/23.
In areas where there is a greater demand for housing, homeless points play a more significant role in leading to a let. For example, over 50% of all lets were to homeless households in Inverness (64.8%), Nairn (63%), Skye & Lochalsh (54.1%), Badenoch and Strathspey (52.2%) and Mid-Ross (51.1%).
The continuing need for smaller-sized properties is clear. Half of all HHR applicants are single people and 10% are couples, although these figures vary across Highland.
Housing and Property Committee chair Cllr Glynis Campbell Sinclair said: “Social housing and affordable housing is a key priority in the council’s programme and efforts to increase the supply continues as part of the Local Housing Strategy 2023-2028 approved at this Committee on 27 April 2023.
“The council has committed to the delivery of an average of 660 new affordable homes per annum of which approximately 70% will be for affordable rent and 30% for intermediate affordable housing (low-cost home ownership or mid-market rent), in line with the overall Scottish Government targets.
“Demand to remain, live, work and thrive in the Highlands is high and we must continue to work collaboratively with our HHR partners to do all we can to improve the availability of housing stock across the Highlands, particularly in those high demands areas.”
Cllr Campbell Sinclair also encouraged early intervention for rent arrears during the cost of living crisis.
All Highland Council tenants sign a Scottish Secure Tenancy lease at the start of their tenancy which places a legal duty on them to pay their rent. However, many tenants are experiencing difficulties in paying rent or accessing welfare benefits and are falling into rent arrears.
She said: “The Highland Council Housing Service works closely with our Welfare Support Team to ensure early intervention and inform tenants of rent arrears as soon as they arise.
“Due to the ‘Cost of Living Crisis’, and other global factors, many tenants are finding themselves in rent arrears for the very first time and require early intervention to guide them through the process and to provide appropriate welfare support to each individual.”
Cllr Glynis Sinclair added: “Local Housing Officers carry out a crucial role and ongoing training to ensure they can assist tenants with up to date information and can refer people to existing and new grant funding, direct tenants to agencies available that can help ensure they can access support to which they are entitled and can assist with debt and personal budgeting issues.
“We encourage anyone experiencing financial difficulty and/or rent arrears to get in touch with your Local Housing Officer and/or Welfare Support to ensure that all entitled financial support and energy saving measures are in place.”