Tenants of Hanover (Scotland) Housing Association’s housing developments across Scotland came together last week for the Association’s Tenants’ Conference, held at the Stirling Court Hotel.

One of the biggest highlights of the day was an exclusive play called Time for a Change on the subject of adapting to a new service and performed by the esteemed Talkmor Theatre Company. The play’s stars stayed in character for a fascinating question and answer session after the performance. This was followed by a workshop with Hanover staff, allowing delegates to discuss issues raised by the play and also their experiences of customer service within Hanover.

After a tasty lunch, the afternoon featured a variety of entertaining and informative workshops, including chair based exercise, healthy eating, advice for getting online and a discussion on making the most of your money. The day was topped off with ex Radio Clyde DJ Dave Marshall taking tenants’ on a journey through their memories of the 50’s and 60’s.

Following the event the feedback was that the day had been a great success. Comments included: “Thoroughly enjoyed the day here, lovely location, well looked after, good talks and fun, lunch beautiful. Thank you Hanover.”; “This was my first conference and I hope it won’t be the last” and “Excellent. So nice to meet folks from so many different areas. Upbeat and great participation by tenants and staff!”

Helen Murdoch, chief executive of Hanover (Scotland) Housing Association, said: “It’s always fantastic to spend time talking with our tenants and the conference has been an immense success. I was delighted that so many residents travelled from far and wide to take part and I’m thrilled with the feedback with many positive comments, as well as some very good suggestions for future events. I was delighted with our speakers and the sessions – I think everyone took a lot of really useful information away with them.

“More importantly it was a great opportunity for so many of our senior staff and board members to hold informal discussions with residents, answering queries and discussing how Hanover moves forward in the future – and there are some very exciting times ahead.

“We’ve really built on the success of previous events and I’m really looking forward to welcoming even more residents next time. My sincere thanks goes to everyone who took part and to the staff involved with arranging the conference.”