Home Group forced to act after potential data vulnerability alert
Thousands of Home Group customers were informed of a potential data breach after the housing association was warned about a possible vulnerability within its system.
The Newcastle-based group, which provides rented homes to more than 116,000 people in 55,000 properties in England and Scotland, said it “acted quickly” to warn about 4,000 customers involved.
The charity confirmed the potential breach involved customer names, addresses and contact information but no data was actually stolen.
It said the breach was identified by a third party cyber security expert and affected customers in properties all over England, including those in North East, North West and Yorkshire.
The issue was resolved within 90 minutes.
Chief financial officer John Hudson added: “We were made aware of a potential data vulnerability and immediately responded to and resolved the issue.
“We have a robust incident response protocol in place to deal with situations such as this, which meant the vulnerability was identified and fixed extremely quickly.
“We have contacted all customers affected and I want to reassure all our customers that their information is secure and that we follow strict guidelines and protocols when it comes to data sharing and cyber security.”