Larger landlords have longer re-let times, the smaller you are, the better you seem to be at resolving ASB cases and rent collection and lettings efficiency appears to be improving across the board…

What else can the Scottish Charter data tell you?

HouseMark Scotland has produced a comprehensive set of resources to help landlords and tenants understand and make use of the newly-released Scottish Charter data.

Our interactive and fully flexible dashboard makes it easy for landlords and tenants to delve into the data, comparing their own performance against any combination of other landlords, as well as with data from 2014.

In addition, our second headline interactive storyboard highlights key headlines for the sector in Scotland.

The analysis covers housing quality and maintenance, reactive repairs, rent collection, neighbourhood and communities, factoring, value for money and tenant satisfaction, drawing out some really interesting findings for the sector as a whole as well as individual landlords.

HouseMark Scotland analyst, Helena Duignan, explains the importance of data and analysis for the sector: “If harnessed, performance data can be a powerful tool for landlords. It can help drive improvements to services, and help you to understand your tenants and the operating environment better.

“Our Dashboard and storyboard make that data accessible and relevant, transforming it from interesting to useful for your business. To have confidence in the validity of the data, for our analysis, we have ensured this through various means.

“For example: We use medians to take the headline level for the peer group. The median is the middle value in the group and using this, rather than the mean average, ensures results are not skewed by outlying or extreme values. In producing headlines for trend, we only use a consistent cohort, excluding any organisations who did not provide data in both years for a particular measure. This ensures changes over time are not due to changes in the membership of the peer group.

“If you want to do even more with data, to really make it work for your business, HouseMark Scotland’s benchmarking can give you detailed information about costs in your business as well as performance.”

See the analysis here.

@Kirsty_Wells