Irvine Housing Association has announced the appointment of Heather Anderson as its new head of service delivery.

Heather, who joins Irvine after 14 years within the housing service at South Ayrshire Council, took up her new position at the Association at the end of July. Heather managed the Housing Policy and Strategy team, with responsibility for delivery of the Local Housing Strategy, new affordable housing development, Homelessness Strategy, and Housing policy and practice across all housing tenures.

Speaking of her appointment, Heather said she was passionate about making a positive difference to customers and communities and delivering a high quality service that reflects their needs.

Heather said: “I am really excited about joining Irvine Housing Association. The organisation has an excellent reputation for delivering fantastic services and high quality housing to customers and communities. This role is a fantastic opportunity to drive the service delivery of an organisation determined to grow, proud of its roots, and with its customers at its heart.

“These are exciting times for the Association as it journeys through its transformation programme and I’m looking forward to working with such a motivated team to deliver positive outcomes for our customers and communities.”

Paul Hillard, managing director at Irvine, which is part of the Riverside Group, said: “We are delighted to welcome Heather to the team. Heather has joined us at an exciting time as we are in the process of completing a full restructure of the organisation creating new opportunities for existing staff and the capacity to grow our team.

“We have ambitious plans to develop new affordable housing and our corporate plan is based on continuing to develop enhanced services to our customers to assist them to sustain their tenancies, whilst demonstrating affordability and value for money, and I am confident Heather will make a significant contribution to achieving these aims.”