Mike joins CIH Scotland with over a decade of experience in the third and private sector, leading business growth and maximising the customer journey in membership organisations. As engagement manager Mike will play a crucial role in supporting and managing existing CIH members while growing the CIH community in Scotland.

“We are delighted that Mike has joined the team, bringing a wide range of experience from different organisations,” said Callum Chomczuk, director of CIH Scotland. “I know our Scottish members will welcome Mike and tap into his expertise as we move forward and support members with the professionalism agenda that is gathering pace across the housing sector.”

Mike Dougan added: “I am delighted to join the Chartered Institute of Housing as the engagement manager for Scotland and the north east of England. I am looking forward to getting to know the CIH members in Scotland and helping them maximise their membership.”