Kingdom Housing Association has created two new posts to improve customer involvement and to enhance corporate governance in the organisation.

The posts of tenant participation officer and governance officer have both now been filled.

Max Scotto joined Kingdom in July as the new tenant participation officer. Prior to joining Kingdom, Max worked with another housing association based in Fife. Max also worked for the Scottish Housing Regulator, as a member of an assessments and inspections team and before that he worked with Fife Council and with private landlords.

Max will be responsible for the implementation of Kingdom’s Tenant Participation Plan and over the next few months he will be busy progressing the Association’s Annual Report on the Charter, along with organising and facilitating various focus group sessions and tenant scrutiny meetings.

Max said: “I am delighted to be working for Kingdom and its tenants and nothing can help me more as a Tenant Participation Officer, than listening to them. Kingdom Housing is always moving forward. The fact that this new role was created reflects how much Kingdom wants our customers to be involved and I am looking forward to being able to help shape and improve the services our tenants and customers receive.”

In his leisure time Max enjoys the visual arts, Scottish Country Dancing, music and volunteering with his family in the local community.

Good Corporate Governance is essential within any organisation and especially for organisations such as Kingdom which receives significant amounts of public funding and as a registered social landlord and Scottish charity. The importance of this has led to the appointed of Kingdom’s first governance officer, Calum Kippen.

Calum started with Kingdom in August having previously worked in London for the Embassy of the United States of America, where he was working in the general services department providing housing and property management support. A key role for Calum will be to further enhance and advise on the governance arrangements within the Kingdom Housing Group and during his first few months Calum will be involved with the Board members annual skills audit and assessments.

Calum has relocated to Fife with his family to take up the post and said: “I am very excited to be back in Fife working for a well-established organisation such as Kingdom. I am looking forward to working with the Board of Management and staff and supporting them to deliver high quality services to our customers.”

Outside work Calum enjoys spending time with friends and family as well as playing golf and football.

Bill Banks, chief executive of Kingdom, said: “Both of these appointments are new posts within Kingdom and this is reflective of the priority and importance we give to the key areas of work related to customer involvement and Governance. Both Max and Calum have a wealth of experience to bring to the posts and I wish them well in their new positions.”

@kingdom_ha