The Regulator began its engagement with the landlord in October about its handling of lift inspections and found serious failings in its response to lift safety inspections.

ng homes, which is registered as North Glasgow Housing Association, confirmed it has now completed all lift repairs and put an interim process in place to ensure that all lift inspections are appropriately actioned. It has commissioned expert advice and is investigating the reasons for the failures.

In an engagement plan for ng homes, the Regulator said: “We are engaging with North Glasgow to seek assurance about the interim process it has put in place and what the timescales are for completing the independent investigation and the outcomes from that.

“North Glasgow is working openly and constructively with us as it takes forward improvements.”

An ng homes spokesperson told Scottish Housing News: “Tenant and resident safety is of paramount importance to North Glasgow Housing Association. When the lift safety issue was identified we took immediate action to resolve the matter and we are engaging openly and constructively with the Scottish Housing Regulator in relation to this.”

ng homes is considered to be a systemically important RSL to the Regulator due to its size. Therefore, some additional assurance may be sought each year through its engagement plans.