The feedback received during the Tenant Satisfaction Survey will help drive further improvements within North Ayrshire Council’s Housing Service.

The last survey, conducted in 2021, showed that 88 per cent of tenants were either satisfied or very satisfied with the council as a landlord

Councillor Alan Hill, cabinet member for communities and islands, said: “Our Housing Service is committed to providing a high-quality service to our tenants. To help improve our service, we regularly consult and involve tenants in the decisions which affect your home, your tenancy and the community you live in.

“We look forward to getting tenants’ thoughts on how our services should continue to evolve to meet their needs.”

As part of the council’s commitment to consultation and improvement, it has appointed Knowledge Partnership to carry out the Tenant Satisfaction Survey on its behalf. The survey is being conducted on a face-to-face basis.

Information gathered from the survey will help to improve services and gather important feedback about tenants’ satisfaction with various services, which it reports to the Scottish Housing Regulator.