The form is part of a new system for managing the council’s debt advice service and provides a confidential, accessible way to digitally sign the required paperwork, upload evidence and receive correspondence.

To complete the form, residents must use a Myaccount, which is quick and easy to set up and allows residents to access a number of services including reporting a housing or bin issue, paying Council Tax and booking a special uplift.

“This year has been an extremely challenging time for local people, with the cost-of-living crisis, especially for those on low incomes and we do not want them to suffer any longer than they need to,” said Alison Gordon, chief social work officer.

“With the launch of the new online debt advice system, residents can now access that support much easier and quicker and a time that suits them.”