It has been a transitional period for the Association with a new incoming CEO looking to take the Association into a new era as a leading RSL and an important community organisation. There have been lots of changes at PHA with a new look website, rebranding, an office modernisation project and the Business Plan is the final piece of a new dawn for the Association.

The business planning process was a highly collaborative approach commencing with a board and senior staff engagement event in October 2021 and an all staff strategy event on 1st June 2022. The process also considered the views of a wide range of other stakeholders including the views of our residents across the Parkhead community.

PHA chair and local resident John Buchanan said: “There has been a great deal of thought and work involved in producing our new business plan and it sets a clear vision for us as a housing association over the next five years. This is a really important milestone, and I would like to thank everyone involved for their hard work in pulling it all together.”

From the consultation process, the team established four strategic themes that would form the basis for the business planning process, these themes are customer engagement, innovation, sustainability and culture.

PHA chief executive Aileen McGuire was keen to establish a vision for the Association for the future.

She said: “It was important to ensure that this planning process was not only collaborative but robust where we leave no stone unturned. We have worked hard to ensure that we have a plan in place to ensure we continue to deliver for the Parkhead community not just over the next five years but even further into the future.”