Gold accreditation means that not only does Pineview have the policies in place but that everyone within the Association takes ownership for making them come to life.

Pineview Housing Association was established in 1991. Core to the work of the Association since its creation is tenant satisfaction with customer care and the services the Association provides. The Association is committed to continually enhancing service delivery.

The Association’s most recent independent Tenant Satisfaction Survey revealed over 91% of respondents were satisfied with the services of the Association (Scottish average is 87%). Additionally, there was a fantastic 98% satisfaction with customer care. The Association continues to work to deliver excellent services to tenants and other customers.

Paul Devoy, CEO of Investors in People, said: “We’d like to congratulate Pineview. Gold accreditation on We invest in people is a fantastic effort for any organisation, and places Pineview in fine company with a host of organisations that understand the value of people.”

Commenting on the award, Daniel Martyn, chairperson at Pineview, said: “The Association is delighted to have retained our We invest in people, gold accreditation. We are very proud of our achievements and I would like to recognise the efforts of our staff team to achieve this fantastic outcome. We agree with Investors in People that the success of our organisation begins and ends with people. If we make work better for everyone, we can contribute to making society stronger, healthier and happier.”