The review which took place during September and October 2022 found that the Association provides “…a very supportive environment for your staff and maximise the opportunities to enhances their learning and professional development.”

The last couple of years have been challenging for every business and their people due to the pandemic and the global and UK economic turmoil, and now the cost of living crisis. Pineview dealt with the impact of these major events and also completed a transfer of engagements to provide a better future for the tenants of the troubled Kendoon Housing Association.

These circumstances generated significant additional workloads with new staff posts being created and new staff joining the team. The association, strategically directed by the committee of management, worked hard to review ways of working and supporting the staff team to deliver.

With working arrangements to support a mix of working from home and working from the office, along with a mix of full time and part time working, the association is a flexible employer. The interim IIP review recognises that the team are working hard to address a backlog of work and that there are many strengths being demonstrated including:

• Team members stating that Pineview is a great place to work
• Visible, approachable and supportive leadership
• Positive feedback on the support provided to people especially on health and wellbeing and guidance
• Treating staff as individuals and giving flexibility
• Emphasis on training and development, including support to obtain professional qualifications
• Investment in technological solutions to increase efficiencies in ways of working

Aiming to built on and developed further, the association will strive to meet the recommendations from the report to:

• Maintain strong focus on health and wellbeing
• Maintain a culture of appreciation
• Continue to recruit to the association’s values
• Keep encouraging ideas and suggestions from all staff
• Hold another all-staff team day when appropriate
• Organise social fun events to support team building