Jamie Banner has become the first member of the Tenancy Deposit Scheme (TDS) to complete the NFOPP Level 3 Award in Tenancy Deposit Protection and Management.

The award gives colleagues a better understanding of lettings and deposit protection, helping them progress their careers and give an even better customer experience.

Happy to share his experience with others, Jamie said: “This award is a fantastic follow up to the NFOPP Level Three Technical Award in Residential Letting and Property Management, it helps you further your knowledge in Deposit Protection and develops your understand by giving you insight in to the way that our independent adjudicators make their decisions.”

The award is designed to further develop knowledge for those in property management, giving the confidence and accreditation needed to stay ahead of the competition. It has been designed to fit in around busy lifestyles, and is the only tenancy deposit protection qualification in the private rental sector market.

Designed for letting agent staff members or those who work for inventory firms, the course would be beneficial for anyone working in the private rental sector.

Jamie had previously completed his Level 3 Technical Award in Residential Letting and Property Management, meaning that he only needed to take units 3 and 4 of this technical award.

He added: “I believe it would be beneficial to anyone that works with protecting deposits and dealing with disputes, as it gives you an overview of the full journey.”

Steve Harriott, chief executive of TDS, said: “TDS has supported this qualification as we can easily see when disputes are being handled by professional and well qualified staff in letting agencies and inventory firms. We want to encourage as many staff as possible to take up this new qualification and to join us in raising standards in the lettings industry.”