Tenant survey reveals 97% would recommend Clan Gordon letting agent

Tenant survey reveals 97% would recommend Clan Gordon letting agent

Ed Paine

The annual tenant survey carried out by Edinburgh-based letting agent Clan Gordon has revealed that 97% of its tenants would recommend the firm to others.

The letting agent said the result reaffirms its commitment to providing a service that places tenants’ needs first.

Ed Paine, managing director, said: “At Clan Gordon, we strive to ensure every tenant feels supported, whether it’s handling a minor maintenance request or addressing more significant concerns. Here’s how we’ve continued to build trust and deliver outstanding service: Tenants value knowing their letting agent understands the property they live in.

“Our survey revealed that 97% of respondents felt our team had knowledge of their property with over 80% saying they were either ‘Extremely aware’ or ‘Very aware’ of their property. This speaks to the personal attention we provide, making sure tenants feel secure and well-informed.”

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