The Tenants Information Service (TIS) were thrilled to welcome more delegates than previous years at the Westerwood Hotel and Resort, Glasgow to take part in a full and varied programme that included an excellent line-up of speakers and sessions.

Never before has it been so crucial that tenants work together with their landlords to have their say and influence decisions about the services that they receive. This hugely inspiring conference facilitated this process with an array of meaningful workshops, interesting study tours, and ample networking opportunities to make the most of.

Highlights of the event included a keynote address from Mike Dailly, Scottish Housing Regulator (SHR) Board member, who announced the recruitment of a team of Tenant Advisors with the support of TIS as a way of bringing a tenant perspective to the Regulator’s scrutiny of landlord’s services.

Ilene Campbell, TIS chief executive, also highlighted the recent success of the TIS Scrutiny Approved Accreditation pilot involving Hillcrest Housing Association, Irvine Housing Association and North Lanarkshire Council. The accreditation programme developed by TIS and Scotland’s Housing Network is aimed at social rented sector landlords to measure and self-assess scrutiny performance and encourage further opportunities for development. The programme will formally launch in September 2017.

Overall the initial feedback from the weekend has been immensely positive and hailed the conference a success.

John Bell, Fife Housing Scrutiny Group, said: “Once again TIS have raised the bar! A fantastic conference which was very well run. I’m already looking forward to next year.”

Mark Cooper, Dundee City Council, said: “As a housing service professional, I found the TIS conference an invaluable networking opportunity as well as being able to gain new skills, experience and friends.”

Sharon Wallace, Cunninghame Housing Association, added: “The conference was excellent – I really enjoyed everything.”

The TIS Annual Conference 2017 will take place at the Westerwood Hotel and Resort from 9 – 11 June.