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As the Fuel Poverty Bill continues to make its way through Parliament, CIH Scotland’s policy and practice manager Ashley Campbell reflects on the need for cross party commitment to achieve real changes. On 16 October the National Records of Scotland published its annual statistics showing how

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An appeal against an Aberdeen City Council decision to reject a planning application for additional properties at a CALA Homes site has been upheld by the Scottish Government. The housebuilder’s plans to deliver 16 homes at its Craibstone development were rejected by the local authority last y

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Several recent judgements by the First-tier Tribunal for Scotland (Housing and Property Chamber) show that tenants now have an effective way of making sure that their landlord or letting agent meet the minimum standards for the condition of their homes, writes James Mullaney.

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In this new blog for CIH Scotland, Linda Moir, former director of customer service at Virgin Atlantic and head of event services at the London 2012 Olympic Games, talks about the importance of delivering excellent customer service in your organisation. Throughout my professional life I have lived an

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A consultation on charity law setting out options to change the current regulatory system in Scotland has been launched by the Scottish Government. Options in the consultation include:

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