Upcoming courses at SHARE



 

28.09.2021 SHARE/CIPFA Governance programme

Who’s it for and what’s it about?

Exclusive to SHARE this three-day SHARE/CIPFA programme focuses on good governance practice in the Scottish social housing sector. If you work in a governance related role then this programme is for you.

 

29.09.2021 A holistic approach to allocations

Who’s it for and what’s it about?

Designed for housing practitioners with responsibility for allocations, this course examines existing good practice in relation to maintaining housing lists, offers and refusals and tenancy sustainment.

 

29.09.2021 Housing (SVQ Level 2)

Who’s it for and what’s it about?

This is an entry level qualification aimed at junior members of staff or those new to the sector. It covers customer service, IT, working with your team with a choice of housing management or repairs.

 

29.09.2021 Facilities services (SVQ Level 2)

Who’s it for and what’s it about?

This qualification is for you if you work within a concierge setting and/or carry out facilities management tasks in the work you do.

 

29.09.2021 How to make your meetings Zoomtastic

Who’s it for and what’s it about?

There is an expectation that you are already using Zoom for meetings and it has been downloaded on to your computer/laptop and you just need to get to know the other features, this will not be a technical session, just how to use the software features.

 

29.09.2021 The role of the Committee/Board (HAIAN)

Who’s it for and what’s it about?

This session will examine the role of the Committee/Board within a housing context as well as how that role works with staff and the role of staff in general. Delegates will also look at the Committee/Board role in governance, confidentiality, codes of conduct, Scottish Housing Regulator’s governance framework.

 

30.09.2021 Treasury management compliance with CIPFA code

Who’s it for and what’s it about?

This course, for senior officers and finance staff, is designed to help you understand the CIPFA code to ensure compliance. The underlying principle that should shape any Treasury Management Policy is that the governing body is risk-averse. The procedures and practices outlined within the policy should make clear that the effective management and control of risk are the prime objective of the strategy.

 

01.10.2021 Identifying hazards on a home visit

Who’s it for and what’s it about?

This course is for any housing professional who enters people’s homes in the course of their job. It considers the risks that may be encountered when visiting homes alone, how we can be prepared and risk aware.

 

01.10.2021 Governance masterclass 1: The challenging environment of governance

Who’s it for and what’s it about?

This session is the first in SHARE’s masterclass, designed to equip all committee members to work confidently within a challenging and evolving governance setting.

 

06.10.2021 CIH Level 4 Certificate in Housing Practice

Who’s it for and what’s it about?

This course is ideal for staff who have been working in the sector for a few years or who have already achieved the level 3 certificate. This qualification provides individuals with the technical knowledge and understanding across a broad range of housing practice at management level.

 

07.10.2021 CIH SCQF Level 5 in Housing Practice

Who’s it for and what’s it about?

The Chartered Institute of House (CIH) courses are aimed at staff who are considering a career in housing or looking to progress in their career. Courses are available and are suitable for those who are new to the sector or have been in the sector for a number of years.

 

07.10.2021 Housing management – an introduction (HAIAN)

Who’s it for and what’s it about?

This session will provide participants with an overview of the law and regulation that applies to housing management as well as the basics of allocations, rent management, dealing with anti-social behaviour and estate management.

 

08.10.2021 Social media – get your message out there

Who’s it for and what’s it about?

This one day workshop is designed for any member of staff who has a responsibility for social media within their organisation. This fun and interactive workshop will be packed full of valuable ways to deliver the best results for your housing organisation, whether that be bringing tenant’s attention to holidays or what’s on in your community.

 

11.10.2021 TRIM Time Management – personal efficiency and effectiveness

Who’s it for and what’s it about?

This course is for you if you want or need to improve your time management skills to ensure you assign adequate time to tasks, don’t miss deadlines, don’t let others down and generally take control of your working life to maximise your effectiveness and ultimately your use of that precious commodity – TIME!

 

12.10.2021 Get on Board

Who’s it for and what’s it about?

The session will give brand new Committee/Board members a good reference point from which to navigate their way as they become familiar with terminology, roles and responsibilities, sector bodies and functions of their housing association or co-operative. It will also help them to find their place and their voice on the Committee/Board.

 

13.10.2021 Governance of Scottish Housing Associations (GOSHA) SQA Customised Award

Who’s it for and what’s it about?

This course is for all Committee/Board members, but it is recommended that candidates have served on their Committee/Board for at least one year. The qualification helps to develop the skills, essential knowledge and understanding required to be an effective Committee/Board member.

 

14.10.2021 Delivering great customer service: at the frontline

Who’s it for and what’s it about?

This interactive and informative session will explore the basics of what customer service is and why it is so crucial to all parts of the organisation and especially at the front line. It will look at best practice and policies as well as exploring the so called ‘softer skills’ that are required to ensure that service is delivered confidently, consistently and professionally.

 

14.10.2021 Understanding how to manage contracts and contractors in the workplace (ilm level 3 module)

Who’s it for and what’s it about?

This course is for anyone who will be acting on behalf of their organisation to negotiate and award contracts on behalf of their organisation, and manage them alongside the contractors. It is ideal for those in technical services or development roles who want to develop their knowledge, understanding and skills in this area.

 

14.10.2021 Questions you should be asking – factoring

Who’s it for and what’s it about?

This session will look at the types of questions Committee/Board members should be asking in relation to the area of factoring. Delegates will consider regulation, legislation, good practice and the Social Housing Charter; focusing on how their factoring service plays a significant role.

 

18.10.2021 Governance masterclass 2: The information you require: ARC and financial returns

Who’s it for and what’s it about?

The second session in this programme will look at the information that the SHR requires from organisations to ensure they are well governed and meeting regulatory requirements.

 

20.10.2021 Managing anti-social behaviour in communities

Who’s it for and what’s it about?

This course is primarily for frontline housing practitioners who are dealing with reports and complaints from tenants about anti-social behaviour (ASB). Not only will it provide essential legal background knowledge, but also prepare you for the changes to Anti-Social Behaviour as outlined in the Housing (Scotland) Act 2014.

 

21.10.2021 Finance – an introduction (HAIAN)

Who’s it for and what’s it about?

This session will provide Committee/Board with an understanding of how finance operates within the housing sector. It is designed to provide you with an overview of the key areas in finance including the Committee’s/Board’s role in financial management, understanding financial terminology, the financial tools used and the key questions to ask.

 

22.10.2021 Electrical safety awareness

Who’s it for and what’s it about?

This course is suitable for electrical and non-electrical personnel and considers basic electrical safety leading on to what the minimum requirements are for contractors coming on site and how to interpret their test reports.

 

26.10.2021 Understanding costs and budgets in your organisation (ilm level 3 module)

Who’s it for and what’s it about?

This course is for anyone who needs to understand the role that budgets play in the daily routines of the workplace. It is specifically aimed at those who want to progress in their career and who recognise that in order to do so, that they will need to get their head around the money!

 

27.10.2021 Housing (SVQ Level 3)

Who’s it for and what’s it about?

This qualification follows on from the SVQ Level 2 in Housing and is aimed at staff who have responsibility for tasks or for supervising others.

 

28.10.2021 CIH Level 3 in Housing Maintenance and Asset Management

Who’s it for and what’s it about?

This course is designed for housing professionals, primarily those who are working in a maintenance or technical role. It will assist and enable them to support the maintenance operation within their organisation. It may also be suitable for individuals who have worked in other housing roles and are looking to develop their technical knowledge.

 

28.10.2021 Creating killer graphics in CANVA

Who’s it for and what’s it about?

This short course is for anyone who is involved in marketing information, whether that be through social medial online or newsletters etc. Learn to use CANVA, a free online tool, to illustrate your information for both printed and online mediums, creating killer graphics to a very high standard.