Upcoming courses at SHARE



 

03.12.2021 Mastering difficult conversations

Who’s it for and what’s it about?

This interactive, informative and highly practical workshop will give you valuable techniques and strategies that will make it easier for you to handle difficult conversations successfully. Participants will learn how to prepare for a difficult situation, get the conversation off to the best possible start and manage their emotions. They will gain insights into real situations that they have possibly experienced and leave feeling more confident in holding a difficult conversation that has a positive outcome.

 

06.12.2021 Housing associations and co-operatives (introduction)

Who’s it for and what’s it about?

This one-day course is for staff who have joined your housing association/co-operative in the last few months. The course will introduce delegates to some of the main factors that impact the work that housing associations and co-operatives do. The course will cover some of the key functions of a housing association, the role of the Committee/Board, the role of the Scottish Housing Regulator and the wider policy environment.

 

09.12.2021 Covenants, covid and long term financial planning

Who’s it for and what’s it about?

The session will guide delegates through the new financial landscape as we emerge from the pandemic, looking at the opportunities and threats to financial stability that may lie ahead.

 

13.12.2021 Managing risk in the workplace (ilm level 4)

Who’s it for and what’s it about?

This course has been created specifically for those working in maintenance and technical services or who have a role in development or will be expected to manage risk, either within a project or generally in their day-to-day activities.

 

16.12.2021 Digital technology and working with your tenants

Who’s it for and what’s it about?

This course is designed specifically for housing associations to look at the ways that they can incorporate digital technology successfully but look at the issue holistically and ensure that the can bring as many tenants along with them.

 

16.12.2021 IRPM Professional Diploma in Property Factoring SCQF Level 8

Who’s it for and what’s it about?

This course is the next level on for those who have already attended the IRPM fundamentals of factoring course and passed the Associate exam. The course is delivered over 2-days with access to study materials, 6 eLearning units and practice exams to prepare you for the IRPM online exam. On completion of this course delegates will achieve the Professional Diploma in Property Factoring at SCQF level 8.

 

13.01.2022 Audit responsibilities of Committee/Board

Who’s it for and what’s it about?

This course is aimed at Committee/Board members of housing associations and co-operatives who serve on the audit sub-committee of their organisation, or as members of the governing body want to learn more about the important role that auditing has for housing associations and co-operatives.

 

17.01.2022 QA Level 3 Award in Mental Health First Aid in the Workplace

Who’s it for and what’s it about?

The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support.

 

20.01.2022 & 27.01.2022 Data protection officer training

Who’s it for and what’s it about?

This two-day training course is aimed at providing those individuals designated as mandatory Data Protection Officers within their housing associations with the skills and understanding to help them fulfil this statutory role.

 

20.01.2022 Business planning for Committee/Board

Who’s it for and what’s it about?

This session is for Committee/Board members who are involved in the business planning process for their organisation. The session gives an overview of business planning within housing associations and co-operatives including the Scottish Housing Regulator’s recent Recommended Practice. It will consider best practice in business planning; the Regulator’s recommended practice; and Committee’s/Board’s role and responsibilities.

 

21.01.2022 Abandoned tenancies and former rent arrears

Who’s it for and what’s it about?

This course aims to make it crystal clear for our delegates exactly what the rules in terms of abandoned tenancies are, what procedures they need to be following to avoid possible court action by the tenant and how to effectively manage former tenant arrears generally.

 

21.01.2022 Perfecting your minutes

Who’s it for and what’s it about?

This session is for any minute taker who has been doing the task for some time and is comfortable with the basics of producing a minute. It will consider the finer detail of producing good minutes such as: recording sensitive topics and discussions; making sure minutes are fit for online publications; and regulatory expectations. Discussing and working on these issue will allow capable minute takers to finesse their techniques and build the confidence to deal with and record accurately, difficult situations.

 

24.01.2022 Lone working and personal safety

Who’s it for and what’s it about?

This session is for any housing professional who works alone with members of the community. It will consider safe lone working practices, issues which pose a heightened risk, making risk assessments, and what to do when you encounter physical encroachments on your personal space or violence.

 

24.01.2022 Questions you should be asking – health and safety

Who’s it for and what’s it about?

The Scottish Housing Regulator has spoken about the obligations on landlords to ensure tenant safety. This should be part of a wider stringent health and safety regime. This session will consider the role that Committee/Board have in the oversight of the health and safety of their tenants, staff and other service users.

 

25.01.2022 Preparing housing staff for court

Who’s it for and what’s it about?

This one day course is suitable for any housing staff involved in the process of managing breach of tenancy cases for rent arrears and anti-social behaviour, which proceed to court stage.  It will be delivered by a solicitor and will discuss the preparation and paperwork that housing staff must complete before initiating proceedings, the procedures that must be followed when pursuing legal action and the presentation of cases in the courtroom.

 

26.01.2022 Factoring essentials

Who’s it for and what’s it about?

This course is aimed at individuals who are either new to factoring or wish to obtain a solid understanding of the fundamental requirements of delivering a factoring service within Scotland to protect the housing stock for the next generation.

 

26.01.2022 Overview of Housing 2040

Who’s it for and what’s it about?

This course is designed for new and experienced Committee/Board members who want to find out more about the current and future challenges likely to face housing associations and co-operatives in Scotland.