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Condensation, Damp and Mould for Non-Technical Staff
Condensation, Damp and Mould for Non-Technical Staff
‘Live Online’, 12th February 2025
Some non-technical staff dealing with damp and condensation issues at the front line, be they visiting tenants at properties or dealing with reports over the phone, don’t always appreciate, or readily understand, the underlying causes to enable them to effectively diagnose or eliminate contributing factors. They are simply not aware of the circumstance of tenants and/or what the impact could be of not addressing the problem appropriately.
This half-day session challenges understanding and ensures delegates go away with the confidence and understanding needed to protect the relevant parties’ interests. It is ideally suited to housing officers, customer contact centre staff, estate and neighbourhood staff and everyone from a non-technical background who requires an understanding of this subject area.
Click here for more details and to book places!
