Dealing with traumatic incidents in the workplace

Online

Who is it for and what’s it about 

Staff can experience traumatic incidents in the course of their work with the public, or experience vicarious trauma when helping tenants or customers. Dealing with this correctly and supporting staff in the aftermath is imperative in order to ensure their wellbeing.

This training course is suitable for all those in a supervisory/HR/people management or wellbeing capacity who support staff in the front line. Participants will use a mixture of real experiences and created scenarios to practice their debriefing skills, provide suitable guidance and advice, and record incidents properly, so that they can help their staff process such incidents, and learn individually and as a team from the experience.

Course content

⦁ What effective debriefing looks like and feels like.
⦁ The role of regular debriefing in the workplace
⦁ The skills required to debrief successfully.
⦁ When to signpost to other help or support following a debrief

Learning outcomes

On completion of this course, delegates will:

⦁ Understand the impacts of experience trauma in the workplace
⦁ Be able to conduct a de-briefing exercise following an incident in the workplace
⦁ Create an ongoing de-briefing procedure to embed as part of HR and wellbeing practices.

Dates: 1st October
Time: 9:30am –12:00pm
Trainer: Seamus Corry
Costs: Share Members £110/Non-Member £250
To book a place please visit our website by clicking here