Housing Director



Founded in 1974, Tollcross Housing Association is managed by a voluntary Management Committee, which is supported by our Chief Executive, Leadership Team, Senior Management Team, and by our wider staff team of over 40 individuals working in Housing Services, Maintenance, Finance and Corporate Services. Tenants and customers are at the heart of our business and great customer experience drives our priorities, and together, our staff provide a wide range of housing services to customers within our 2,284 houses and flats in local communities in Tollcross, Carmyle, Lilybank and Newbank. In addition to providing factoring services to over 500 residential and commercial owners, we have recently set up a subsidiary to manage 12 mid-market rented properties.

We now have an opportunity to seek to recruit a forward-thinking, energised, highly motivated professional to work in our dynamic organisation, who can match our enthusiasm and track record in providing a customer focused service.

This post is based in Tollcross and attracts excellent conditions including 40 days annual leave (including public holidays) per year; flexible working and access to the Scottish Housing Association Pension Scheme.

  • HOUSING DIRECTOR – PERMANENT FULL-TIME POST
  • EVH GRADE 9 (SM15-SM17: £61,999-£64,710)

Your role is to develop a strategy for the housing management function that ensures the Association delivers high quality and cost efficient housing management services, meeting the housing needs of tenants, owner-occupiers and other customers. You will develop and implement Association policies, ensuring legal requirements, regulatory compliance and best practice is achieved.  Strong leadership is critical to this role and your experience should include the ability to support and develop your team to maximise commitment to continuous improvement and excellent performance, leading to high levels of customer satisfaction. 

The successful candidate will be educated to a degree standard in a relevant discipline or able to demonstrate relevant experience in a senior managerial role.  We will require you to be able to demonstrate a sound grasp of relevant legislation as well as social housing regulation.  You will work as part of the Leadership Team and the role requires a reliable individual with high standards of accuracy, numeracy and attention to detail, along with excellent communication and IT skills as well as a flexible and enthusiastic approach.

If you feel you have seen enough to determine that you would like to join us then please obtain an application pack using the contact details below. If you feel you would like more information then please contact us for a chat. You should not send a CV as this will not be considered.

Closing date is 12.00 Noon on Friday, 28th February 2020

Interviews will be held on Friday, 13th March 2020 (Candidates will be notified by e-mail in the first instance)

Contact Details

Disabled applicants who meet the essential criteria outlined in the person specification will be granted an interview if they opt to participate in the job interview guarantee scheme.

Tollcross Housing Association is an Equal Opportunities Employer, aims to recruit a diverse workforce and welcomes applications from all sectors of the community. We are a Registered Scottish Charity No. SC040876.