Housing Needs Assistant
HOUSING NEEDS ASSISTANT
EVH Grade 6 PA17-20 (£28,766 - £31,448)
Hours: Full-time 35 per week
Using a blend of home and office based working, Thenue Housing Association provides services to over 3,000 tenants and owners in our six main communities.
We are seeking an experienced and highly motivated individual to join our Housing Support Team. This post is to provide administrative and customer service support in relation to the management of our housing waiting lists and our tenancy sustainment function.
You will have first class experience providing administrative support and rehousing advice within a similar environment. You will be able to demonstrate your knowledge, understanding and empathy in relation to customers seeking rehousing or tenants who are having difficulty managing at home. You must be an effective team player who can cope with changing circumstances and demands and you should be able to display excellent communication and customer service skills. Excellent computer skills are essential and knowledge of a relevant housing management system would be an advantage.
In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays.
Thenue aims to be an equal opportunities employer.
The successful candidate will be required to undertake a Basic Disclosure check.
For an application pack please download from the EVH website www.evh.org.uk or email firstname.lastname@example.org or tel 0141 352 7445
Closing date for receipt of applications is 9:00am on Monday 1 November 2021 with interviews scheduled for Thursday 11 November 2021