Repairs & Compliance Supervisor (PSL)



The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Are you someone who shares these ideals and ready to make a difference?

Link Property is looking for a highly skilled person, matched with experience, who will manage, support and mentor our PSL* Repairs & Compliance team to ensure the highest quality of customer service is provided.

The Repairs & Compliance Supervisor is a pivotal role in managing a highly effective repairs service for tenants and landlords; ensuring the properties we manage are safe, compliant and meet the qualitative standards required.

The role which sits within Link Property (Link’s in-house contractor), is principally to manage the administration element of our PSL repairs service for a growing portfolio of properties and the budgetary performance. The post holder will provide the locus for all administrative repairs staff; comprising Reactive/Void Repairs and Compliance administrators and will work alongside our Trade Supervisor, who manages operatives and contractors.

*Link Housing Association deliver the city of Edinburgh Council’s Private Sector Leasing Scheme (PSL). PSL deliver this service to over 1,100 Landlords with approximately 1,500 properties and tenancies. The leased properties are utilised by the Council to provide intermediate temporary accommodation.

About You

As Repairs & Compliance Supervisor, you will have proven experience of line managing a team of staff , working in social housing or the private sector within a repairs context. You will have extensive knowledge and awareness of relevant residential maintenance compliance requirements and an understanding of legislation and how it will impact on all our customers.

Experience of managing repairs budgets and workload allocation is essential to this role. The postholder will the ability to support staff with repair diagnostics and must have experience of delivering a customer focused service.

Intermediate I.T. skills are required for this role, with the ability to report, interpret and interrogate data (Excel and Exporting Reports from Databases). Experience of using MS Office and Housing Management databases is essential for this role.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

Link offers excellent terms and conditions, and as an Investor in People and Healthy Working Lives Gold Award holder, we aim to provide a wide range of development opportunities and healthy living initiatives. We offer a wide range of training and development opportunities.

This post is subject to Basic Disclosure check.

Closing Date: Midnight on Sunday 17 January 2021.

Interview Date: Interviews are being held on Friday 22 January 2021 at Link’s Edinburgh office where social distancing will be observed.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. You will be able to save your application form as you go and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.

Please note that CVs will not be considered.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the job information pack.

Link is an equal opportunities employer and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.