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Assistant Housing Services Officer
We are recruiting…
Rural Stirling Housing Association is an ambitious, forward-thinking organisation, committed to providing quality, affordable homes to tenants throughout the north and west rural Stirling Council area, stretching from Tyndrum in the north to Strathblane and Killearn in the west and Doune in the south. A large part of our area of operation falls within the boundary of Loch Lomond & the Trossachs National Park and includes some of the most beautiful areas of Scotland.
We have an exciting opportunity for an Assistant Housing Services Officer (EVH Grade 6 PA 17:20 £34,745:£37,984) Permanent to join our team. The primary focus of the role is to deliver excellent performance results by supporting the Housing Services team with income generation activities including debt recovery from current and former tenant arrears, recharges and factoring debt. Supporting Housing Services Officers, you will be instinctively customer focused and have a “find a solution” attitude to ensure that our customers’ experience of service remains positive. You will understand the importance of customer engagement and working with partner agencies to achieve great outcomes. You will have a key role in ensuring the outcomes of the Scottish Social Housing Charter are met for our tenants.
Our vision is for strong and attractive rural communities. Our vision highlights the geographical area in which we operate: we do not serve one local community, but many communities spread throughout a large rural area. Our mission is to provide affordable, high-quality housing and support community aspirations. We have ambitious plans for growth which will deliver 40 new homes over the next two years bringing much needed investment in new homes to our rural communities.
We offer a generous benefits package, including a Group Pension Scheme and Flexible and Hybrid Working. This is an exciting time to be joining our organisation. Ideal candidates will be able to demonstrate experience in similar roles or have transferrable skills that match the Job Profile and Person Specifications. Above all you will share our vision and values and be passionate about protecting and investing in our existing homes, building new affordable homes to grow and help sustain our communities and putting the customer at the heart of everything that we do.
Please note that all posts are subject to a satisfactory Basic Disclosure Check from Disclosure Scotland.
If you feel that you have the skills and experience required and would like to join a well-established organisation that values and puts our people first, we would like to hear from you.
Key Dates
• Closing date for applications 5pm on 15 April 2025
• Interviews for the post will take place on 23 April 2025
All applicants will be required to complete an application form to standardise the shortlisting and interview process. Please note that CVs will not be accepted.
Please contact Jackie Leeds at jackie@rsha.org.uk for an informal chat about this opportunity. For details on how to apply and a Recruitment Pack, please visit our website or contact us by Email: enquiries@rsha.org.uk or Tel: 01786 841101.
Equalities & Diversity
We will not directly or indirectly discriminate against any person or group of people because of their race, religion or belief, gender, disability, age, sexual orientation, or any other grounds. Our commitment to equality and fairness will apply irrespective of factors such as age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or other personal attributes.
Please return all completed applications to:
Susan Mackay at susan@rsha.org.uk
or return by post to: Closing date 15 April 2025 at 5pm
Private and Confidential
Susan Mackay
Rural Stirling Housing Association Ltd
Stirling Road
Doune
FK16 6AA
STRICTLY NO AGENCIES PLEASE.
