Housing Officer

Post: Housing Officer 
Salary: £33,334 - £40,741
Contract:  Permanent 
Hours: 35 hours per week 
Location: Edinburgh, hybrid working

About Harbour:
Harbour Homes is Leith and north Edinburgh’s biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between. We’ve been contributing to the regeneration of local areas since 1975, and it’s our mission to: ‘make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities.

About the role: 
This is a brilliant opportunity to join our Housing Team at Harbour.

In this role you will deliver effective and efficient housing management services to tenants and other customers. You will manage a case load of tenancies ensuring the risk of rent loss to Harbour Homes is minimised and tenant issues relating to sustaining their tenancy are effectively supported and resolved.

You will be specifically accountable for ensuring the effective delivery of the following technical/specialist functions:
    • Allocation and void management
    • Tenancy management and sustainment 
    • Rent collection and arrears management
    • Antisocial behaviour management
    • Estate management

About you:

You must:
    • Have at least 2 years’ experience of working in a housing and estate management role
    • Have experience of using a computer based integrated customer management system
    • Be educated to Scottish Credit and Qualifications Framework level 9 in a relevant subject
    • Hold a membership of the Charted Institute of Housing

Disclosure:
A basic disclosure check is required. This role is covered by the Rehabilitation of Offenders Act 1974.

How to apply:
If you would like to be considered for this opportunity, please submit an online application via our portal.

Please refer to our applicant guidance which you will find here - Careers - Harbour Homes: Harbour Homes

You will find more information about this role and working for Harbour Homes in the job description and summary of the main Harbour Homes Rewards and Benefits.

Closing date for applications: Sunday 20th April 2025

Interviews will be held week commencing 28th April 2025

We have an Investors in Diversity Silver award and as an accredited Disability Confident employer, we will offer an interview to disabled candidates who meet the minimum criteria for the role. 

Scottish Charity No. SC027945 

Please note we do not accept agency referrals.