Housing Services Manager

Thenue Housing Association

Glasgow

HOUSING SERVICES MANAGER
£53,110 - £55,996 per annum (EVH Grade 9, SM2 – SM4)
Permanent
Full-time Post 35 hours per week

Thenue Housing Association has approximately 78 staff and provides high quality housing with a stock base of over 3,000 properties in our six main communities as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities.

Due to a planned retirement of the Housing Support Manager and a subsequent structure review, we are seeking a highly skilled, enthusiastic and motivated individual who will manage our Housing Management (previously named Area Services Team) and Housing Support Teams for Thenue Housing Association Ltd.

The post has responsibility for delivering an effective Housing Management and Housing Support service which is responsive to the needs of the Association’s staff, Board and customers.

You will be responsible for the management and co-ordination of the teams to ensure the delivery of excellent housing management and housing support services to the highest standard and in line with customer needs and expectations.

You will have significant experience of the housing sector coupled with experience of Housing Management and Housing Support, work well as part of an operational management team and be prepared to go the extra mile for our customers.

You will also have experience of being an inspiring leader with the ability to motivate individuals, teams and stakeholders towards excellence and continuous improvement. A leader who has the ability to work constructively with colleagues and their departments to deliver organisational objectives and pro-actively contribute to a culture of togetherness and trust.

You will possess or be working toward a Housing Qualification, HND, Degree or equivalent or the ability to demonstrate an appropriate level of transferrable skills/experience.

Educated to a higher standard is required and possess a relevant professional qualification.

Thenue is a customer-focused, caring organisation offering flexible/hybrid working. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As a Housing Services Manager, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.

In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays. There are an additional 4 flexible days leave through our Hybrid and Flexible First Working Policy.

A Basic Disclosure check will be required for this post.

Thenue aims to be an equal opportunities employer.

How to apply

To apply, please download the information pack and application form on our Website and return completed applications to recruitment@thenuehousing.co.uk by the closing date at 12:00pm on Monday the 27th of January 2025. Interviews will be held on Tuesday the 18th of February 2025, in Thenue’s office at 423 London Road.