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Senior Housing Officer
Come and work with us - at Link, people are at the heart of everything we do.
Our people have made our award-winning housing, care, repairs and maintenance and social enterprise, the success it is today.
Link Group has an active new build development programme of mixed tenure housing, and our workforce continues to grow, providing housing, repairs and investment as well as support to a range of customers across Scotland.
Link welcomes applications from candidates who are customer focussed, caring and passionate about providing professional housing services.
With over 10,700 homes for social rent, including retirement housing for older people, we aim to provide everyone with the best possible customer experience, delivered through our housing services teams.
Positions offered are in our area teams located across West, East and Central Scotland.
This post is subject to a basic Disclosure Scotland check.
Link Housing Limited is under consultation to TUPE transfer to Link Group Limited on 1 April 2025.
The Role
Senior Housing Officer – Permanent - Falkirk
35 hours per week, Monday to Friday with option for hybrid/flexible working
Salary band HSB07
Salary: £46,371.00 - £52,637.00 per annum
Salary placing dependant on skills and experience
Use and access to personal transport (including full UK driving licence) or access to equivalent transport that would still enable you to meet the specific role requirements to travel is essential for this role.
About You
The Senior Housing Officer supports the Locality Housing Manager in the day-to-day operational management of the housing team.
The role involves supporting the work of the housing team who deliver the full range of housing services to over 1,500 tenants in the Falkirk locality. This includes older people’s services and tenants receiving support.
You will be passionate about housing and committed to delivering excellent customer services. You will have a good understanding of the work carried out by housing officers and admin staff in the delivery of all aspects of housing services. This includes rent and debt management, voids and letting activity, maintenance of our estates, complaints management and antisocial behaviour. The post holder will have an understanding of Scottish housing legislation and how it applies in relation to tenancy management and the terms of the Scottish secure tenancy.
This role reports to the Falkirk Locality Housing Manager
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you’ll likely benefit from the following:
• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more!
For a full list of benefits available to employees, please see the following link.
You will work with colleagues who offer support to ensure our customers’ expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
Closing Date: Midnight on Sunday 9 March 2025
Interview Date: Interviews are being held on Thursday 20 March 2025 at Link’s Falkirk Office.
How to Apply
Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.
As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us.
We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.
Please note that CVs will not be considered.
Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.
