Citizens Advice Scotland



Citizens Advice Scotland helped almost 20,000 people in December

The Citizens Advice network in Scotland helped 19,554 people in December, as concerns around debt and benefits continued amid COVID-19 restrictions, according to new data released today.

Published 27 January 2021

Alliance calls for affordable housebuilding to be 'cornerstone' of Scotland’s Covid recovery

An alliance of more than 25 advocacy, support and housing organisations have today written to cabinet secretary for finance Kate Forbes, asking her to make social and affordable homes “the cornerstone of Scotland’s recovery” in this week’s Budget.

Published 26 January 2021

Scottish Government urged to accept Social Renewal Advisory Board recommendations

The Scottish Federation of Housing Associations (SFHA) has welcomed the report by the Social Renewal Advisory Board, which has made recommendations for a fairer and more equal Scotland as the country prepares for its post-pandemic recovery.

Published 22 January 2021

CAS: Universal Credit advice soars by 10% during pandemic

Citizens Advice Scotland (CAS) has called on Chancellor Rishi Sunak to retain the £20 increase in Universal Credit ahead of a Westminster debate today.

Published 18 January 2021

Citizens Advice Scotland launches new energy saving campaign

Citizens Advice Scotland (CAS) is encouraging people to ‘save your energy’ as the charity launches its Big Energy Saving Month 2021 campaign.

Published 11 January 2021

Eviction ban extended until end of March

The Scottish Government has announced that its temporary ban on eviction orders will be extended until the end of March. 

Published 8 January 2021

CAS calls for further investment into energy efficiency measures amid soaring demand for advice

Citizens Advice Scotland (CAS) is calling for greater investment in energy efficiency measures as demand for online advice soared as the weather turned cold.

Published 6 January 2021

CAS warns of council tax debt explosion and Universal Credit income shock

Citizens Advice Scotland (CAS) is warning of a council tax debt "explosion" as the impact of the pandemic makes a bad situation even worse in 2021 as clients have racked up millions in arrears.

Published 5 January 2021

Advice on private renting soars during pandemic, says CAS

The new festive eviction ban is the perfect opportunity for tenants in hardship to seek help, Citizens Advice Scotland (CAS) has said as new figures show the proportion of housing advice given out on the private rented sector jumped from 17% in February to 28% in October, a rise of 65% in just eight months.

Published 14 December 2020

CAS welcomes better protection on water charges for low income households

Citizens Advice Scotland (CAS) has welcomed the Scottish Government's announcement that the Water Charges Reduction Scheme is to be increased from 25% to 35% reduction for those who are eligible.

Published 9 December 2020

Scottish Citizens Advice network unlocks £170m for people

A staggering £170 million was unlocked for people in Scotland during 2019/20 thanks to the work of the country's Citizens Advice network, according to new annual figures show.

Published 7 December 2020

Call for action as one in four Scottish households in fuel poverty

The Scottish Government has been urged to double its funding after new figures revealed more than 600,000 homes in Scotland are in fuel poverty.

Published 2 December 2020

Spending Review: Universal Credit cut would plunge people into an income crisis

Citizens Advice Scotland (CAS) has expressed disappointment that Chancellor Rishi Sunak failed to confirm whether the temporary £20-per-week increase to Universal Credit will be made permanent beyond March 2021.

Published 26 November 2020

Early communication and mediation best way to solve COVID rental issues, says landlord body

Scotland’s largest landlord membership organisation has urged landlords and tenants to work together to sustain tenancies at risk due to the COVID-19 pandemic and ensure tenants access all available support to pay their rent.

Published 23 November 2020

Citizens Advice Scotland launches new money map tool

Citizens Advice Scotland (CAS) is today launching its new online Money Map tool to help people who have faced a hit to their finances beause of the coronavirus pandemic.

Published 23 November 2020