Citizens Advice Scotland



Amount paid out in crisis grants tops £3m over three months

The amount given in crisis grants increased by more than a third in one quarter as low-income families were provided with more than £3 million to cover emergencies.

Published 29 January 2020

Fuel poverty rates rises for electric-only households

Citizens Advice Scotland (CAS) is calling on people who rely on electricity to heat their homes to seek advice on how they can save on their energy bills as new figures show a jump in the number of electric-only households in fuel poverty.

Published 27 January 2020

Concern as number of households in fuel poverty rose by 36,000

The number of Scottish households living in fuel poverty increased by 36,000 during 2018, though the level of extreme fuel poverty has continued to fall, official figures have revealed.

Published 21 January 2020

Energy campaign launched by charity which delivered over £1m in savings last year

A campaign which aims to help people save money on their energy bills through free and impartial advice is being launched across the country today.

Published 20 January 2020

Urgent change in infrastructure approach required to deliver net zero carbon economy

The Scottish Government should put “place” at the heart of coherent, infrastructure prioritisation and planning to achieve an inclusive net zero carbon economy, according to a 30-year infrastructure blueprint published today.

Published 20 January 2020

Citizens Advice Scotland calls for ‘fundamental overhaul’ of Universal Credit

Citizens Advice Scotland (CAS) has today outlined six key reforms to Universal Credit to help struggling people who have turned to the charity for help.

Published 9 January 2020

Charity calls for doubling of home energy efficiency spending to meet emissions targets

The Scottish Government must increase funding to help make homes more energy efficient to £256 million a year, according to Citizens Advice Scotland (CAS).

Published 6 January 2020

New debt advice service to be launched in Scotland amid fears of rising financial woes

Amid rising concerns over the levels of problem debt in Scotland, the Scottish Government has revealed plans to create a new debt advice service.

Published 24 December 2019

CAS warns Scottish Gas customers of new year changes to pre-payment service

Citizens Advice Scotland (CAS) is highlighting a Scottish Gas service change which will affect pre-payment energy customers in the New Year.

Published 12 December 2019

Charity unveils huge increase in Scots seeking Universal Credit advice

Improving the cost of living, especially for people on low incomes, must be at the heart of the next government’s agenda, Citizens Advice Scotland (CAS) demand today.

Published 3 December 2019

Party leaders make election pledge to Citizens Advice

Scotland’s party leaders have made a General Election pledge to stand up for the Citizens Advice network in Scotland as it celebrates its 80th anniversary.

Published 29 November 2019

Ofgem calls for more protection for customers of failed energy companies

Energy regulator Ofgem has written an open letter calling for fairer treatment for customers who are left in debt when energy companies collapse.

Published 8 November 2019

Number of Scots forced to apply for crisis grants continues to rise

Campaigners are calling for an increase to the Scottish Welfare Fund budget after new statistics released show a rising number of Scots are accessing emergency cash to help pay for food or heating.

Published 30 October 2019

CAS welcomes Scottish disability payment progress but 'long delays' still an issue

The Scottish Government has made progress with its plans to reform disability payment processes to reduce anxiety and stress but more is still needed to be done, according to Citizens Advice Scotland (CAS).

Published 29 October 2019

Debt 'still a big issue' despite latest payday lender collapse

Citizens Advice Scotland (CAS) has emphasised that debt is "still a big issue" despite the collapse of the last big payday lending company.

Published 28 October 2019