Citizens Advice Scotland

Energy regulator Ofgem has announced a 7% reduction in the energy price cap, lowering the annual bill for a typical dual‑fuel household to £1,641 from 1 April to 30 June 2026.

Scarf co-chief executive Lawrence Johnston has provided evidence to the Scottish Affairs Committee, contributing to the parliamentary inquiry into GB energy and the net zero transition. Lawrence joined other sector leaders, including Stephanie Mander, social justice policy manager at Citizens Advice

Around 250,000 households in Scotland will automatically receive help with their energy bills next winter under changes to the Warm Home Discount scheme, the UK Government has announced.

A range of new protections for households and businesses that get their heating and hot water through a heat network has come into force.

One in three (33%) adults in Scotland are concerned about the size of their fuel bills as the winter cold starts to bite, Citizens Advice Scotland (CAS) has found.

Housing bodies have welcomed the UK Government's abolition of the two-child benefit cap but shared their disappointment that the freeze on Local Housing Allowance (LHA) was not scrapped for good.

Households will see a rise in gas and electricity prices after regulator Ofgem outlined its next price cap.

Property factors across Scotland are facing mounting accusations of overcharging, mismanagement and opacity, which suggests the possibility of systemic abuse of homeowners’ trust and money.

Services that support people struggling with debt on their energy bills have been expanded after receiving almost £1 million of additional funding. This will help organisations to provide money and debt advice to customers, increase capacity through additional training for staff, and enhance e

Ofgem has announced a major plan to tackle the £4.4 billion of energy debt built up during the energy crisis, including a new Debt Relief Scheme that could write off up to £500 million and help around 195,000 households across the UK.

Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign responds to David Bookbinder’s article on 'Navigating the political correctness around damp and mould'. Let’s get right to the point, damp and mould issues are NOT merely the result of residents’ ‘lifestyle c

Easterhouse Citizens Advice Bureau is celebrating its 50th birthday today with a civic reception this afternoon at the City Chambers, hosted by Glasgow’s Lord Provost Jacqueline McLaren.

Thousands of people experiencing financial hardship across Scotland can now access a free smartphone and mobile data to help them get online, thanks to a new partnership between the Citizens Advice Scotland (CAS) network, Virgin Media O2, Hubbub and the Scottish Government. Through the initiative, V

A tough winter is in store for thousands of Scottish households after Ofgem confirmed that the energy price cap is due to rise again in October, Scottish charities have warned.

New smart meter standards and more compensation for customers facing long wait times for installations or repairs are set to be introduced next year, under plans put forward by Ofgem. In March this year, the energy regulator announced plans to review its Guaranteed Standards of Performance (GSoPs).