Citizens Advice Scotland



MoD urged to use empty homes to tackle Fife housing shortage

Empty properties owned by the Ministry of Defence (MoD) in Fife should be released to help tackle the region’s housing crisis, according to a local councillor.

Published 6 June 2016

Energy company records worst ever score in complaints league table

Energy provider Extra Energy has delivered the worst performance of complaints ever recorded by Citizens Advice.

Published 3 June 2016

Citizens Advice Scotland kicks off governance review with appointment of Deloitte

Citizens Advice Scotland (CAS) has announced the appointment of Deloitte to lead an independent assessment review of its governance.

Published 3 May 2016

More than a million people in UK ‘living in destitution’

A groundbreaking study into destitution in the UK has revealed that 1.25 million people, including over 300,000 children, are so poor they cannot afford to eat properly, keep clean or stay warm and dry.

Published 28 April 2016

Rise in complaints about private sector housing conditions

Over 6,000 people - an increase of 23 per cent over the past two years - contacted Citizens Advice Scotland in 2015 to report problems with their landlords and with poor housing in the private rented sector.

Published 6 April 2016

Citizens Advice Scotland announces independent governance review

Citizens Advice Scotland (CAS) has appointed “independent experts” to review its own governance with the aim of making the charity a model within the sector for progressive governance.

Published 21 March 2016

UK Budget: SFHA welcomes LHA cap delay for supported tenants

The Scottish Federation of Housing Associations (SFHA) has welcomed the reiteration by the UK government that it will delay the LHA cap for tenants in supported accommodation by a year.

Published 17 March 2016

Scotland’s war heroes urged to get the help they need

Citizens Advice Scotland (CAS) is urging people in Scotland’s military community to make use of its specialist Armed Service Advice Project (ASAP) in 2016.

Published 7 January 2016

Cross-party tax commission publishes local taxation report

The Commission on Local Tax Reform has published a new report recommending the abolition and replacement of the current council tax system.

Published 15 December 2015

A third of Scottish benefit claimants ‘unable to get by’

Citizens Advice Scotland (CAS) has urged Holyrood to use new powers to create a fairer welfare system after a poll revealed over a third of benefit claimants are ‘unable to get by’ on the income they receive.

Published 10 December 2015

Fuel poverty cases increase 130 per cent in four years

The number of fuel poverty cases recorded by Citizens Advice Scotland (CAS) has increased by 130 per cent since 2011, according to new figures.

Published 26 October 2015

Call for Scots to help elderly winter-proof energy bills

A joint campaign from Energy Saving Trust, Department of Energy and Climate Change and Citizens Advice Scotland is calling on Scottish residents to swot up on switching energy supplier and, where possible, help an older relative or neighbour find a better deal.

Published 26 October 2015

Private Housing (Tenancies) Bill draws mixed response

Attempts by the Scottish Government to provide “more security, stability and predictability” to tenants renting in the private rented sector (PRS) have been broadly welcomed, though concerns have been raised proposals may harm investment in the sector.

Published 8 October 2015

Citizens Advice Scotland chief executive suspended

The chief executive at Citizens Advice Scotland (CAS) has been suspended from her job, according to reports.

Published 8 September 2015

Citizens Advice Scotland ‘concerned’ over UK government tax credits plan

Citizens Advice Scotland (CAS) has come out against news that UK government ministers are reportedly considering plans that will stop young people from being able to claim tax credits, saying the plans will compound the challenges already facing vulnerable young Scots and will lead more into poverty.

Published 12 August 2015