Citizens Advice Scotland



CAS outlines key steps to improve housing affordability

Citizens Advice Scotland (CAS) has recommended three key proposals to improve housing affordability for people on low incomes.

Published 6 August 2019

More than 13,000 households in Scotland hit by the benefit cap

More than 13,000 households in Scotland have been affected by the benefit cap, according to new statistics.

Published 2 August 2019

‘Housing emergency’ and cost of living to blame as applications for crisis grants soar

Applications for crisis grants from the Scottish Welfare Fund increased by 11% in 2018/19 as the cost of living crisis and Scotland’s “housing emergency” saw more people turn to the fund for help.

Published 31 July 2019

Advice charities link up to provide ‘best ever’ debt guidance

Two of Scotland’s biggest advice charities have agreed to work closer together to provide the best ever network of debt advice across the country.

Published 23 July 2019

Scotland’s changing energy market ‘must put consumers first’

Citizens Advice Scotland has welcomed a new report which argues that the rapidly-changing energy market across the UK means there is a need for new measures to protect consumers.

Published 19 July 2019

Consumers ‘must be protected’ from costs of de-carbonisation in heating

Citizens Advice Scotland has backed a new report which calls for consumers to be protected from the costs of de-carbonising heating.

Published 12 July 2019

Consultation reveals support for changes to intentionality homelessness legislation

New legislation to remove the duty on local authorities to test if someone's homelessness application was ‘intentional’ will come into effect from November, the Scottish Government has confirmed.

Published 11 July 2019

New benefit to tackle child poverty fast-tracked

The Scottish Government has brought forward a new benefit aimed to tackle child poverty by giving extra cash to low-income families.

Published 27 June 2019

SSEN partners with Citizens Advice Scotland to reduce fuel poverty in the north of Scotland

Scottish and Southern Electricity Networks (SSEN) and Citizens Advice Scotland (CAS) have joined forces to launch a £140,000 energy advisor programme to support vulnerable households and help reduce fuel poverty in the north of Scotland.

Published 12 June 2019

Scottish Parliament set to vote on fuel poverty amendments

MSPs will vote on a series of amendments to the Fuel Poverty (Target, Definition and Strategy) (Scotland) Bill as the proposed legislation begins its third stage of proceedings today.

Published 6 June 2019

Tenement maintenance working group’s final recommendations report calls for change in legislation

Regular building inspections, the establishment of compulsory owners’ associations and Building Reserve Funds must be written into legislation to protect the future of Scotland’s tenement buildings, according to a new report.

Published 5 June 2019

One in ten Scottish workers have missed energy bills due to lack of money

One tenth of Scots who are in work have had to miss paying gas or electricity bills at least once in the last year because they have run out of money, a new report has found.

Published 3 June 2019

‘Urgent action’ required to help vulnerable energy customers

The energy sector must take “urgent action” to better identify customers in vulnerable circumstances and improve the help and support given to them, according to a new report.

Published 31 May 2019

CAS launches ‘for your benefit’ campaign as more people turn to charity for advice

A campaign to help people, especially low income families, take control of their finances, and challenge public perceptions and stigma around personal finances, has been launched today.

Published 28 May 2019

‘Myth-busting’ benefits polling shows people should claim what they are entitled to

More than three quarters (77%) of people in Scotland believe workers who have to claim benefits work hard but their wages are not enough to cover living costs, according to new polling from YouGov for Citizens Advice Scotland.

Published 27 May 2019