Citizens Advice Scotland



CAS warns of council tax debt explosion and Universal Credit income shock

Citizens Advice Scotland (CAS) is warning of a council tax debt "explosion" as the impact of the pandemic makes a bad situation even worse in 2021 as clients have racked up millions in arrears.

Published 5 January 2021

Advice on private renting soars during pandemic, says CAS

The new festive eviction ban is the perfect opportunity for tenants in hardship to seek help, Citizens Advice Scotland (CAS) has said as new figures show the proportion of housing advice given out on the private rented sector jumped from 17% in February to 28% in October, a rise of 65% in just eight months.

Published 14 December 2020

CAS welcomes better protection on water charges for low income households

Citizens Advice Scotland (CAS) has welcomed the Scottish Government's announcement that the Water Charges Reduction Scheme is to be increased from 25% to 35% reduction for those who are eligible.

Published 9 December 2020

Scottish Citizens Advice network unlocks £170m for people

A staggering £170 million was unlocked for people in Scotland during 2019/20 thanks to the work of the country's Citizens Advice network, according to new annual figures show.

Published 7 December 2020

Call for action as one in four Scottish households in fuel poverty

The Scottish Government has been urged to double its funding after new figures revealed more than 600,000 homes in Scotland are in fuel poverty.

Published 2 December 2020

Spending Review: Universal Credit cut would plunge people into an income crisis

Citizens Advice Scotland (CAS) has expressed disappointment that Chancellor Rishi Sunak failed to confirm whether the temporary £20-per-week increase to Universal Credit will be made permanent beyond March 2021.

Published 26 November 2020

Early communication and mediation best way to solve COVID rental issues, says landlord body

Scotland’s largest landlord membership organisation has urged landlords and tenants to work together to sustain tenancies at risk due to the COVID-19 pandemic and ensure tenants access all available support to pay their rent.

Published 23 November 2020

Citizens Advice Scotland launches new money map tool

Citizens Advice Scotland (CAS) is today launching its new online Money Map tool to help people who have faced a hit to their finances beause of the coronavirus pandemic.

Published 23 November 2020

New support services for Cadder residents

Cadder Housing Association has been able to provide further services to support local households during these difficult times thanks to funding from Glasgow City Council’s Communities Fund.

Published 11 November 2020

Almost 2 in 5 people are worried about income as concerns about bills rise

Almost two in five people are concerned about their income during the COVID-19 pandemic, research for Citizens Advice Scotland (CAS) has found.

Published 9 November 2020

Scottish Government to seek delay to fire alarm regulations until 2022

Legislation which requires all homes in Scotland to have interlinked smoke and carbon monoxide alarms will be delayed by 12 months following criticism of the timing of implementation due to the impact of coronavirus.

Published 21 October 2020

Citizens Advice Scotland warns of energy bill shock for low-income home workers

The tax relief available to those working from home as a result of the COVID-19 pandemic will not cover the increased winter energy costs of those on low incomes, Citizens Advice Scotland (CAS) has warned.

Published 15 October 2020

350,000 in Scotland households fall behind on council tax

More than 350,000 families in Scotland have fallen behind on council tax payments during the coronavirus lockdown period.

Published 12 October 2020

Removing £20 universal income increase could cause ‘income crisis’, says CAS

Potentially thousands of Universal Credit claimants in Scotland will find their incomes unable to match their cost of living unless the £20 increase to the benefit is retained beyond next March, Citizens Advice Scotland (CAS) has warned.

Published 5 October 2020

Charity warns of 'significant' cuts as closure prevented at Glasgow advice centres

Citizens Advice Bureaux in Glasgow still face "significant cuts" from the local authority despite councillors rejecting proposals that would have seen five out of eight city CABs close, a charity has warned.

Published 18 September 2020