Citizens Advice Scotland



Call for suspension of face-to-face benefit assessments to be made permanent

Citizens Advice Scotland (CAS) has welcomed news that face-to-face social security assessments are to be suspended during the coronavirus outbreak and have called on the UK Government for the change to be made permanent.

Published 17 March 2020

£20bn of means-tested benefits left unclaimed

MSPs have called on the UK and Scottish governments to work more closely together to ensure people get the benefits they are entitled to after a new report found that up to £20 billion of means-tested benefits had been left unclaimed across the UK in 2016-17.

Published 11 March 2020

Citizens Advice Scotland calls for Budget changes to Universal Credit

Citizens Advice Scotland (CAS) is calling for changes to Universal Credit in today’s UK Budget to ensure people in work can keep more of what they earn.

Published 11 March 2020

Citizens Advice Scotland launches campaign to help those struggling with Council Tax bills

Citizens Advice Scotland (CAS) has today launched a new campaign to help people who are struggling to pay their Council Tax bills after new figures revealed Scots owe almost £7 million in arrears.

Published 2 March 2020

Value of social security benefits 'worth 88% of pre-Universal Credit days'

Benefit claimants are getting less money in real terms than they were when Universal Credit was introduced in 2013, according to calculations made by Citizens Advice Scotland (CAS).

Published 19 February 2020

CAS: New chancellor must use first budget to make Universal Credit work for workers

Citizens Advice Scotland (CAS) is urging the new Chancellor, Rishi Sunak, to use his first budget next month to make key changes to Universal Credit, in order to offer more support for people who are in work.

Published 17 February 2020

12% of Scots feel energy bills are unaffordable

A major new report from Citizens Advice Scotland (CAS) into the state of the country's energy market has found that more than one in 10 Scots consider energy prices too expensive.

Published 12 February 2020

£20m issued in first year of Scottish Government's Best Start Grant

Over £20 million in payments have been issued in the first year of the Scottish Government's new Best Start Grant, according to new figures.

Published 12 February 2020

CAS: Benefits freeze needs to be start of a fairer system

Following a vote in Parliament yesterday, MPs have agreed to end the benefits freeze and raise benefits in line with inflation.

Published 11 February 2020

Draft Budget fails to deliver financial certainty for housing post-2021

An increased allocation of funding for affordable homes and energy efficiency from yesterday’s draft Scottish budget has been welcomed by the sector, though “serious concerns” remain about the lack of financial certainty beyond March 2021.

Published 7 February 2020

Universal Credit roll-out suffers another delay

The full roll-out of Universal Credit is set for another delay, adding £500 million to its overall cost, according to reports.

Published 4 February 2020

Scottish Government extends young carer grant

Young carers going through the immigration process will be able to apply for the Scottish Government’s Young Carer Grant without fear of it risking their immigration status.

Published 4 February 2020

CAS welcomes new support for people facing funeral poverty

Citizens Advice Scotland (CAS) has welcomed the Scottish Government’s announcement of more support for people facing funeral poverty.

Published 3 February 2020

Citizens Advice Scotland unveils new blueprint for community engagement

A new guide has been published detailing how organisations can take the public with them when planning new building developments or other activities.

Published 30 January 2020

Amount paid out in crisis grants tops £3m over three months

The amount given in crisis grants increased by more than a third in one quarter as low-income families were provided with more than £3 million to cover emergencies.

Published 29 January 2020