Citizens Advice Scotland

The Chartered Institute of Housing (CIH) has called on the UK Government to scrap the “fundamentally unfair” benefit cap after the Supreme Court ruled in favour of the policy.

Citizens Advice Scotland (CAS) is taking action to help the estimated 80,000 low income households in Scotland who could be paying too much Council Tax. The charity has today launched a new online tool to help people check if they are entitled to reductions, deductions or exemptions.

New figures have been published showing that a quarter of all Scots are today struggling to make it to their next payday on their current income. Citizens Advice Scotland (CAS) conducted a YouGov survey last month that questioned over 2,000 Scots aged 18+.

Citizens Advice Scotland has launched a financial health check service to help low income families maximise their income. Targeted at low income families and older people, but open to everyone, the Financial Health Check aims to motivate people to seek financial advice to ensure that they are n

Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem. The energy watchdog said to apply for a licence to supply energy from June, applicants will need to demonstrate they can adequately fund their operations for their first year, outl

A new report has called for consumer services to make it easier for vulnerable customers to register for and access support across different sectors. The Making it Easy: Simpler Registration for Consumers in Vulnerable Situations report has been published by Citizens Advice Scotland.

Citizens Advice Scotland has launched a new DWP-funded service to support people during their initial application for Universal Credit. The "Help to Claim" service, launched today, offers support tailored to the individual claimant either face-to-face, over the phone or online through webchat. It wi

The head of Citizens Advice Scotland (CAS) has warned bureau managers of job losses in the wake of a £600,000 legal aid board funding cut. CAS chief executive Derek Mitchell said the proposed cut would lead to the loss of at least 25 staff in 15 bureaux across the country and thought the actua

People due to move from tax credits to Universal Credit face significant issues and a dramatic culture change, according to Holyrood’s social security committee. The warning comes in the committee’s latest report into in-work poverty which has raised deep concerns with the flagship welfa

Millions of households across Britain are set to see an increase in the cost of energy after Ofgem increased price caps for default tariffs and pre-payment meter customers. The industry regulator revealed today that the price cap for customers on default (including standard variable) tariffs, introd

A Bill to reduce fuel poverty in Scotland has been given the support of a Holyrood committee but it warned that additional measures are required to put an end to thousands of people lacking the means to keep their homes warm. The local government and communities committee published a report on the F

Switching energy supplier could save each Scottish household more than £150 a year, with East Renfrewshire the local authority area where people are most likely to switch, new research has found. Figures released by Citizens Advice Scotland to mark the beginning of Big Energy Saving Week 2019

A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament. Created by people with experience of the existing social security system, the newly-published ‘Our Charter’ outlines in

A quarter of households are still struggling with fuel poverty as new Scottish Government statistics revealed no real progress over the last 12 months. The new figures revealed a small fall in fuel poverty rates between 2016 and 2017, with a drop from 26.5% (649,000 households) to 24.9% (613,000 hou

Elizabeth Leighton, director, Existing Homes Alliance Scotland © Andrew Cowan/Scottish Parliament The Scottish Parliament’s local government and communities committee began hearing evidence yesterday as part of its examination of proposed legislation which sets a new target relating to the eradic