Citizens Advice Scotland



CAS outlines key recommendations for disability assistance payments

Citizens Advice Scotland (CAS) has today outlined five key recommendations for Scotland’s newly devolved disability assistance payments.

Published 24 May 2019

CAS warns UN on ‘digital divide’ in Universal Credit

As many as one in three people seeking help with Universal Credit don’t have access to the internet to make their claim, according to new figures from Citizens Advice Scotland (CAS).

Published 23 May 2019

SFHA issues funding call amid ‘deeply worrying’ fuel poverty increases

New estimates which suggest that more than one in 10 homes would be classed as being in extreme fuel poverty under the Scottish Government’s proposed new definitions are “deeply worrying” and highlight the need for vital investment, the Scottish Federation of Housing Associations (SFHA) has warned.

Published 20 May 2019

Benefits cap does not breach human rights, Supreme Court rules

The Chartered Institute of Housing (CIH) has called on the UK Government to scrap the “fundamentally unfair” benefit cap after the Supreme Court ruled in favour of the policy.

Published 16 May 2019

Thousands of Scots ‘missing out on vital council tax relief’

Citizens Advice Scotland (CAS) is taking action to help the estimated 80,000 low income households in Scotland who could be paying too much Council Tax.

Published 1 May 2019

One in four Scots can’t make ends meet on present income

New figures have been published showing that a quarter of all Scots are today struggling to make it to their next payday on their current income.

Published 29 April 2019

Financial health checks for low income families

Citizens Advice Scotland has launched a financial health check service to help low income families maximise their income.

Published 15 April 2019

Ofgem introduces new tougher entry tests for energy suppliers

Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem.

Published 12 April 2019

Report calls for consumer services to improve registration for vulnerable customers

A new report has called for consumer services to make it easier for vulnerable customers to register for and access support across different sectors.

Published 1 April 2019

Citizens Advice Scotland to launch new DWP-funded service to support Universal Credit claimants

Citizens Advice Scotland has launched a new DWP-funded service to support people during their initial application for Universal Credit.

Published 1 April 2019

Citizens Advice Scotland braces for job losses amid funding cut

The head of Citizens Advice Scotland (CAS) has warned bureau managers of job losses in the wake of a £600,000 legal aid board funding cut.

Published 12 February 2019

Holyrood committee calls for improvements to tackle fuel poverty

A Bill to reduce fuel poverty in Scotland has been given the support of a Holyrood committee but it warned that additional measures are required to put an end to thousands of people lacking the means to keep their homes warm.

Published 29 January 2019

New data unveils vast difference in energy switching rates across Scotland

Switching energy supplier could save each Scottish household more than £150 a year, with East Renfrewshire the local authority area where people are most likely to switch, new research has found.

Published 21 January 2019

Social security charter laid for Parliament approval

A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament.

Published 11 January 2019

A quarter of Scottish households still in fuel poverty

A quarter of households are still struggling with fuel poverty as new Scottish Government statistics revealed no real progress over the last 12 months.

Published 5 December 2018