Citizens Advice Scotland

Citizens Advice Scotland (CAS) is warning policymakers to prioritise support for those struggling amid the cost-of-living crisis as a new report reveals its impact across the Citizens Advice Bureau (CAB) network. The charity’s monthly data report found that demand for advice around Crisis Gran

Tens of thousands of people in Scotland have been forced onto pay-as-you-go energy meters against their will, new analysis from Citizens Advice Scotland (CAS) has suggested. The charity analysed polling from the research company YouGov and estimated that around 23,936 people were forced onto an elec

Energy regulator Ofgem has today granted permission for companies to resume the forced installation of prepayment meters (PPMs) to the homes of customers almost a year after the practice was suspended. Scottish Power, EDF and Octopus can now install prepayment meters with a warrant, or a smart

Citizens Advice Scotland (CAS) is warning people about the risk of not paying council tax as debt cases across the Citizens Advice network top £10 million. Between October 2022 and September 2023, CABs dealt with £10.1m in council tax debt from over 2,000 clients.

An estimated 460,311 people cut back on care for their pets in the past year due to the cost-of-living crisis in general, and rising energy bills in particular.

Some landlords in Scotland are failing in their basic duty to repair problems that occur in their property, according to new research published today by Citizens Advice Scotland (CAS). The report, ‘In a Fix,’ reveals that CAB advisers had to issue advice on repairs on 5,600 occasions ove

More than 360,000 people in Scotland are worried about their debts to energy suppliers, new analysis from Citizens Advice Scotland (CAS) has revealed.

Parents across Scotland are facing the “heartbreaking” decision to cut back and clothes and hobbies for their children because of soaring energy bills.

Citizens Advice Scotland (CAS) is warning of a “direct link” between unaffordable energy bills and food insecurity, as the charity publishes its latest Cost of Living Analysis.

The price of energy for a typical household that uses gas and electricity and pay by Direct Debit will go up by £94 after Ofgem announced it will increase the price cap by 5% on the previous quarter from 1 January 2024.

A new campaign has launched today encouraging people who are worried about energy bills to seek advice from the Citizens Advice network. The campaign comes as research from Citizens Advice Scotland (CAS) indicates that energy bills are the biggest financial concern for 2.2 million people this winter

A coalition of 15 national charities and organisations coordinated by Age Scotland is calling on the Scottish Government to improve its plans for the new Pension Age Disability Payment by including extra mobility and travel support for recipients.

Citizens Advice Scotland (CAS) is warning that the cost-of-living crisis is seeing more and more people fall behind on the rent, as new figures show a 37 per cent increase in demand for advice around rent arrears in the year to September 2023. The charity has previously warned about rising demand fo

Citizens Advice Scotland (CAS) is voicing fears that vulnerable people could miss out on a lifeline payment amid the cost-of-living crisis.

Citizens Advice Scotland has said landlords are flouting a law that is intended to stop them evicting tenants and imposing large rent increases. Writing in The Herald, CAS Housing spokesperson Aoife Deery elaborates. Last month the Scottish Parliament voted to extend the cap on rent increases and li