Citizens Advice Scotland



Citizens Advice network helps people gain £84m in social security payments

Scotland’s Citizens Advice network unlocked more than £84 million in benefits payments for its clients in 2018-19, according to new figures released today.

Published 24 October 2019

Number of Scots receiving Universal Credit support reaches 221,000

Almost 222,000 people in Scotland are now receiving personalised Universal Credit support, new figures show.

Published 21 October 2019

CAS exposes satisfaction gap between electricity and gas

A report commissioned by Citizens Advice Scotland (CAS) on consumer attitudes to energy networks in Scotland has found that only half (55%) of households off the gas grid are satisfied with their heating systems.

Published 14 October 2019

Three-quarters of Scots are concerned about money

A new report by Citizens Advice Scotland (CAS) has revealed that 76% of Scottish adults are in some way concerned about money or debt in the next year.

Published 14 October 2019

Dr Jamie Stewart: When are smart meters not smart enough?

Dr Jamie Stewart, energy policy manager at Citizens Advice Scotland, discusses why the mass installation of smart meters in homes should be stalled.

Published 10 October 2019

Citizens Advice Scotland celebrates 80th anniversary

Citizens Advice Scotland (CAS) has today launched a new video to mark its 80th anniversary.

Published 30 September 2019

£30m low carbon funding to encourage renewable heating

A major fund to create low-carbon heating infrastructure is now open for applications.

Published 23 September 2019

CAS calls for honesty over who will pay for more sustainable economy

Citizens Advice Scotland (CAS) has called for honesty from policy makers on who will foot the bill in the move towards a more sustainable economy.

Published 20 September 2019

Citizens Advice Scotland calls for end to five-week wait for Universal Credit

Citizens Advice Scotland (CAS) has today called upon the British Government to end the current five-week wait for Universal Credit.

Published 19 September 2019

Ovo Energy aquires SSE's home energy business

Ovo Energy has announced the acquisition of SSE's home energy business in a £500 million deal.

Published 16 September 2019

Number of Scots claiming council tax reduction falls again

Citizens Advice Scotland (CAS) has voiced concerns that around 9,000 fewer households in Scotland claimed Council Tax Reduction (CTR) in the past year.

Published 11 September 2019

Holyrood committee to investigate unclaimed benefits

An inquiry has been launched by Holyrood’s social security committee as estimates suggest a huge number of benefits remain unclaimed by those eligible for them.

Published 10 September 2019

Government makes Scottish Child Payment available a year early

Low income families will be able to apply for a new £10 a week payment for every child aged 0-6 next year after the Scottish Government brought forward its Scottish Child Payment.

Published 5 September 2019

Five week wait for Universal Credit ‘leads people to debt, foodbanks, stress and ill health’

Citizens Advice Scotland (CAS) has called for action to reduce the ‘five week wait’ that claimants of Universal Credit (UC) face before receiving their first payment.

Published 3 September 2019

Financial difficulties faced by one in four Scottish workers

Increasing numbers of working people in Scotland are struggling on their present incomes, according to new analysis from Citizens Advice Scotland (CAS).

Published 26 August 2019