Citizens Advice Scotland

Citizens Advice Scotland has called on the energy regulator Ofgem to permanently ban energy companies from breaking into the homes of vulnerable consumers to install pre-payment meters. Supplier are entering the homes of consumers who are struggling to pay their bills – without their permissio

Millions of people in Scotland anticipate saving less during the cost of living crisis, new analysis from Citizens Advice Scotland (CAS) suggests.

The Citizens Advice network in Scotland helped people with energy issues more than 12,000 times in February, new data from Citizens Advice Scotland (CAS) has revealed. In total, the CAB network issued advice on gas and electricity 12,386 times in February. Gas and electricity remained the single top

Citizens Advice Scotland (CAS) has called for changes to the childcare element of Universal Credit to be extended to the main element of the benefit.

More than half a million people in Scotland expect to increase the use of their overdraft during the cost of living crisis, analysis from Citizens Advice Scotland has found.

The latest poverty and income inequality statistics expose endemic bias in Scotland’s broken housing system, Shelter Scotland has said. The housing and homelessness charity has called for urgent action to deliver more social homes, which it says is the only way to address Scotland’s

Over 782,000 adults in Scotland expect to see their credit card use increase during the cost of living crisis, new analysis from Citizens Advice Scotland (CAS) has revealed.

Hundreds of thousands of adults in Scotland expect to enter debt or their existing debt to get worse during the cost of living crisis, new analysis from Citizens Advice Scotland (CAS) has found.

Citizens Advice Scotland (CAS) has today said it endorses the call made by Citizens Advice (England and Wales) and other partners for a new social tariff to be applied to energy consumers, which would see some consumers receive up to £1,500 more per year in financial help. The proposal is esse

The cost of living crisis is driving increased demand for advice, according to Citizens Advice Scotland’s (CAS) latest data report.

A new report from Citizens Advice Scotland (CAS) has warned about the spending choices prepayment meter consumers need to make as a result of paying upfront for energy. The report highlights the case of one client with health conditions whose power had been off for three days and had no money to buy

Citizens Advice Scotland (CAS) is warning that some people may be “left behind” in the policy response to the cost of living crisis.

Demand for energy advice across Citizens Advice network overtook advice for Universal Credit and other benefits in December 2022. This marks the first time Universal Credit wasn’t the top advice area since Citizens Advice Scotland started monitoring monthly advice trends during the pandemic.

Shelter Scotland has blamed the Scottish Government’s choice to "deprioritise the fight against homelessness" for new figures which revealed that homelessness in the country is at an all-time high.

An estimated 1.7 million adults in Scotland are turning down the heat as their bills rise, new analysis from Citizens Advice Scotland has found.