Citizens Advice Scotland



Number of Scots claiming council tax reduction falls again

Citizens Advice Scotland (CAS) has voiced concerns that around 9,000 fewer households in Scotland claimed Council Tax Reduction (CTR) in the past year.

Published 11 September 2019

Holyrood committee to investigate unclaimed benefits

An inquiry has been launched by Holyrood’s social security committee as estimates suggest a huge number of benefits remain unclaimed by those eligible for them.

Published 10 September 2019

Government makes Scottish Child Payment available a year early

Low income families will be able to apply for a new £10 a week payment for every child aged 0-6 next year after the Scottish Government brought forward its Scottish Child Payment.

Published 5 September 2019

Five week wait for Universal Credit ‘leads people to debt, foodbanks, stress and ill health’

Citizens Advice Scotland (CAS) has called for action to reduce the ‘five week wait’ that claimants of Universal Credit (UC) face before receiving their first payment.

Published 3 September 2019

Financial difficulties faced by one in four Scottish workers

Increasing numbers of working people in Scotland are struggling on their present incomes, according to new analysis from Citizens Advice Scotland (CAS).

Published 26 August 2019

Financial advice service helps low income households save more than £6m

Free financial advice service Money Talk Team has helped low-income households save more than £6 million, the Scottish Government has revealed.

Published 20 August 2019

Calls for investigation as quarter of a million people have been sanctioned under Universal Credit

Citizens Advice Scotland (CAS) has called for an urgent investigation into the sanctions system as new figures released by the Department of Work and Pensions (DWP) today reveal a quarter of a million people across the UK have been sanctioned under Universal Credit.

Published 13 August 2019

CAS outlines key steps to improve housing affordability

Citizens Advice Scotland (CAS) has recommended three key proposals to improve housing affordability for people on low incomes.

Published 6 August 2019

More than 13,000 households in Scotland hit by the benefit cap

More than 13,000 households in Scotland have been affected by the benefit cap, according to new statistics.

Published 2 August 2019

‘Housing emergency’ and cost of living to blame as applications for crisis grants soar

Applications for crisis grants from the Scottish Welfare Fund increased by 11% in 2018/19 as the cost of living crisis and Scotland’s “housing emergency” saw more people turn to the fund for help.

Published 31 July 2019

Advice charities link up to provide ‘best ever’ debt guidance

Two of Scotland’s biggest advice charities have agreed to work closer together to provide the best ever network of debt advice across the country.

Published 23 July 2019

Scotland’s changing energy market ‘must put consumers first’

Citizens Advice Scotland has welcomed a new report which argues that the rapidly-changing energy market across the UK means there is a need for new measures to protect consumers.

Published 19 July 2019

Consumers ‘must be protected’ from costs of de-carbonisation in heating

Citizens Advice Scotland has backed a new report which calls for consumers to be protected from the costs of de-carbonising heating.

Published 12 July 2019

Consultation reveals support for changes to intentionality homelessness legislation

New legislation to remove the duty on local authorities to test if someone's homelessness application was ‘intentional’ will come into effect from November, the Scottish Government has confirmed.

Published 11 July 2019

New benefit to tackle child poverty fast-tracked

The Scottish Government has brought forward a new benefit aimed to tackle child poverty by giving extra cash to low-income families.

Published 27 June 2019