Citizens Advice Scotland

Social security charter laid for Parliament approval

A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament.

Published 11 January 2019

A quarter of Scottish households still in fuel poverty

A quarter of households are still struggling with fuel poverty as new Scottish Government statistics revealed no real progress over the last 12 months.

Published 5 December 2018

Holyrood committee takes evidence on new fuel poverty target

The Scottish Parliament’s local government and communities committee began hearing evidence yesterday as part of its examination of proposed legislation which sets a new target relating to the eradication of fuel poverty.

Published 22 November 2018

Rogue Green Deal company leaves Scots in thousands of pounds of debt

A charity is calling for action after many households in Scotland were left with huge debts after signing up to a government-backed energy scheme only to be scammed by a rogue company.

Published 21 November 2018

Citizens Advice Scotland launches personalised financial health checks

At least 15,000 households each year are expected to benefit from the new Financial Health Check service which has been launched by Citizens Advice Scotland.

Published 5 November 2018

Universal Credit blamed for 47% increase in demand for rent arrears advice

Demand for advice regarding rent arrears in Scotland has increased by 47% over the last five years, new evidence has revealed.

Published 18 October 2018

Scots with electric heating pay ‘three times as much’ as gas users

A new report has highlighted the use of expensive electric heating among low income households and the difficulty many have accessing support to switch to cheaper fuel sources.

Published 11 October 2018

New report reveals trials of Scots who use oil to heat their homes

New research by Citizens Advice Scotland (CAS) has revealed the challenges faced by those Scots who use oil to heat their homes.

Published 5 October 2018

New Scottish social security body to deliver disability assessments

Assessments for disability support will be carried out by Social Security Scotland, fully supported by public sector healthcare professionals, the Scottish Government has announced.

Published 27 September 2018

Scottish Power price rise ‘to hit Scots who are struggling’

Energy provider Scottish Power is to increase dual fuel energy prices for those on its standard variable tariff by 3.7%.

Published 28 August 2018

Consumers need government support to change energy habits, report warns

The Scottish Government needs to set out a ‘route map’ of how it intends to persuade Scots to change their consumer behaviour if it wants to meet its targets on climate change, according to Citizens Advice Scotland (CAS).

Published 21 August 2018

Energy price cap to come into force by winter

Millions of British homes are one step closer to cheaper energy bills as legislation to cap poor value energy tariffs completed its passage through parliament this week.

Published 20 July 2018

Poor broadband and high postal fees ‘damaging Scottish construction sector’

Scotland’s construction industry is being held back by poor broadband and high postal delivery charges, according to new research.

Published 18 July 2018

Sector calls for increased ambition on fuel poverty

A new bill which will set targets to reduce fuel poverty in Scotland is “too narrowly focused” and will fail to address the “scandal” of cold, damp homes, according to campaigners.

Published 28 June 2018

Young people, renters and rural properties ‘most likely to need fuel poverty support’

The findings of new research into fuel poverty in Scotland, looking specifically at which households are most affected and what kind of support they need, has been published today by Citizens Advice Scotland.

Published 19 June 2018