Citizens Advice Scotland



Over 200,000 households given £98m welfare assistance in three years

More than 200,000 low income households have received almost £98 million in grants through the Scottish Welfare Fund, according to official statistics.

Published 27 July 2016

New report exposes ‘shocking’ levels of severe poverty in Scotland

The most vulnerable people in Scotland are falling into destitution because the benefits system is failing to provide a safety net, according to a charity.

Published 13 July 2016

Acting chair appointed after Citizens Advice Scotland chair resigns

Citizens Advice Scotland chair Dominic Notarangelo has resigned with immediate effect with vice chair Agnes Robson appointed to the role of acting chair.

Published 4 July 2016

Smart meters deadline 'should be delayed by five years'

Citizens Advice Scotland is calling on the UK government to delay the final deadline for rolling-out its new smart meter programme.

Published 23 June 2016

SFHA warns Parliament of devastating ‘hidden’ benefit cut

Ahead of today’s Holyrood debate on ‘Dignity, Fairness and Respect and Disability Benefits’, the Scottish Federation of Housing Associations (SFHA) is highlighting the potentially devastating effects of little known changes to Housing Benefit by the UK government  – as well as the action Scottish Government could take to head these off.

Published 9 June 2016

New benefits change causing ‘serious detriment’ to vulnerable Scots

The UK government’s much-heralded change to the social security system contains a number of inherent flaws which are causing serious problems for people in need, according to a detailed new report from Citizens Advice Scotland (CAS).

Published 7 June 2016

MoD urged to use empty homes to tackle Fife housing shortage

Empty properties owned by the Ministry of Defence (MoD) in Fife should be released to help tackle the region’s housing crisis, according to a local councillor.

Published 6 June 2016

Energy company records worst ever score in complaints league table

Energy provider Extra Energy has delivered the worst performance of complaints ever recorded by Citizens Advice.

Published 3 June 2016

Citizens Advice Scotland kicks off governance review with appointment of Deloitte

Citizens Advice Scotland (CAS) has announced the appointment of Deloitte to lead an independent assessment review of its governance.

Published 3 May 2016

More than a million people in UK ‘living in destitution’

A groundbreaking study into destitution in the UK has revealed that 1.25 million people, including over 300,000 children, are so poor they cannot afford to eat properly, keep clean or stay warm and dry.

Published 28 April 2016

Rise in complaints about private sector housing conditions

Over 6,000 people - an increase of 23 per cent over the past two years - contacted Citizens Advice Scotland in 2015 to report problems with their landlords and with poor housing in the private rented sector.

Published 6 April 2016

Citizens Advice Scotland announces independent governance review

Citizens Advice Scotland (CAS) has appointed “independent experts” to review its own governance with the aim of making the charity a model within the sector for progressive governance.

Published 21 March 2016

UK Budget: SFHA welcomes LHA cap delay for supported tenants

The Scottish Federation of Housing Associations (SFHA) has welcomed the reiteration by the UK government that it will delay the LHA cap for tenants in supported accommodation by a year.

Published 17 March 2016

Scotland’s war heroes urged to get the help they need

Citizens Advice Scotland (CAS) is urging people in Scotland’s military community to make use of its specialist Armed Service Advice Project (ASAP) in 2016.

Published 7 January 2016

Cross-party tax commission publishes local taxation report

The Commission on Local Tax Reform has published a new report recommending the abolition and replacement of the current council tax system.

Published 15 December 2015