Citizens Advice Scotland
New research by Citizens Advice Scotland (CAS) has revealed the challenges faced by those Scots who use oil to heat their homes.
Published 5 October 2018
Assessments for disability support will be carried out by Social Security Scotland, fully supported by public sector healthcare professionals, the Scottish Government has announced.
Published 27 September 2018
Energy provider Scottish Power is to increase dual fuel energy prices for those on its standard variable tariff by 3.7%.
Published 28 August 2018
The Scottish Government needs to set out a ‘route map’ of how it intends to persuade Scots to change their consumer behaviour if it wants to meet its targets on climate change, according to Citizens Advice Scotland (CAS).
Published 21 August 2018
Millions of British homes are one step closer to cheaper energy bills as legislation to cap poor value energy tariffs completed its passage through parliament this week.
Published 20 July 2018
Scotland’s construction industry is being held back by poor broadband and high postal delivery charges, according to new research.
Published 18 July 2018
A new bill which will set targets to reduce fuel poverty in Scotland is “too narrowly focused” and will fail to address the “scandal” of cold, damp homes, according to campaigners.
Published 28 June 2018
The findings of new research into fuel poverty in Scotland, looking specifically at which households are most affected and what kind of support they need, has been published today by Citizens Advice Scotland.
Published 19 June 2018
A rise in gas and electricity prices from energy firm SSE will hit consumers yet again and more warning should be given in the future, according to Citizens Advice Scotland.
Published 31 May 2018
The Scottish Government is in danger of failing to deliver a real Warm Homes Bill for Scotland, a group of 50 civil society and business organisations has warned.
Published 29 May 2018
Greater protection for customers could be on the way after an interim report from the Competition and Markets Authority (CMA) suggested that consumers in the district heating market are not getting value for money.
Published 11 May 2018
Funding of £54.5 million to help tackle fuel poverty and reduce greenhouse gas emissions has been announced by First Minister Nicola Sturgeon.
Published 2 May 2018
Citizens Advice Scotland has said British Gas customers will "find it hard to understand" a 5.5% price hike taking effect from 29 May.
Published 11 April 2018
Fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier under new rules outlined by energy regulator Ofgem.
Published 6 March 2018
Almost a fifth of people who seek advice from Scottish CABs say they never use the internet, with more than half unable to apply for jobs or benefits online without help, according to new research published by Citizens Advice Scotland.
Published 8 February 2018