Citizens Advice Scotland

Report calls for consumer services to improve registration for vulnerable customers

A new report has called for consumer services to make it easier for vulnerable customers to register for and access support across different sectors.

Published 1 April 2019

Citizens Advice Scotland to launch new DWP-funded service to support Universal Credit claimants

Citizens Advice Scotland has launched a new DWP-funded service to support people during their initial application for Universal Credit.

Published 1 April 2019

Citizens Advice Scotland braces for job losses amid funding cut

The head of Citizens Advice Scotland (CAS) has warned bureau managers of job losses in the wake of a £600,000 legal aid board funding cut.

Published 12 February 2019

Holyrood committee calls for improvements to tackle fuel poverty

A Bill to reduce fuel poverty in Scotland has been given the support of a Holyrood committee but it warned that additional measures are required to put an end to thousands of people lacking the means to keep their homes warm.

Published 29 January 2019

New data unveils vast difference in energy switching rates across Scotland

Switching energy supplier could save each Scottish household more than £150 a year, with East Renfrewshire the local authority area where people are most likely to switch, new research has found.

Published 21 January 2019

Social security charter laid for Parliament approval

A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament.

Published 11 January 2019

A quarter of Scottish households still in fuel poverty

A quarter of households are still struggling with fuel poverty as new Scottish Government statistics revealed no real progress over the last 12 months.

Published 5 December 2018

Holyrood committee takes evidence on new fuel poverty target

The Scottish Parliament’s local government and communities committee began hearing evidence yesterday as part of its examination of proposed legislation which sets a new target relating to the eradication of fuel poverty.

Published 22 November 2018

Rogue Green Deal company leaves Scots in thousands of pounds of debt

A charity is calling for action after many households in Scotland were left with huge debts after signing up to a government-backed energy scheme only to be scammed by a rogue company.

Published 21 November 2018

Citizens Advice Scotland launches personalised financial health checks

At least 15,000 households each year are expected to benefit from the new Financial Health Check service which has been launched by Citizens Advice Scotland.

Published 5 November 2018

Universal Credit blamed for 47% increase in demand for rent arrears advice

Demand for advice regarding rent arrears in Scotland has increased by 47% over the last five years, new evidence has revealed.

Published 18 October 2018

Scots with electric heating pay ‘three times as much’ as gas users

A new report has highlighted the use of expensive electric heating among low income households and the difficulty many have accessing support to switch to cheaper fuel sources.

Published 11 October 2018

New report reveals trials of Scots who use oil to heat their homes

New research by Citizens Advice Scotland (CAS) has revealed the challenges faced by those Scots who use oil to heat their homes.

Published 5 October 2018

New Scottish social security body to deliver disability assessments

Assessments for disability support will be carried out by Social Security Scotland, fully supported by public sector healthcare professionals, the Scottish Government has announced.

Published 27 September 2018

Scottish Power price rise ‘to hit Scots who are struggling’

Energy provider Scottish Power is to increase dual fuel energy prices for those on its standard variable tariff by 3.7%.

Published 28 August 2018