Consumer Scotland

The Competition and Markets Authority (CMA) has published its response to Consumer Scotland’s call for information as part of a review of consumer protection frameworks in the market for energy efficiency and low carbon heating products.

Energy suppliers and other stakeholders have committed to working together to replace 800,000 Radio Teleswitch (RTS) meters across the United Kingdom before the service is switched off next summer. 

Scotland’s statutory body for consumers has launched an investigation into consumer protections in the market for energy efficiency and low carbon heating products.

Energy debt is becoming an increasing issue of concern for people in Scotland with nearly half of affected households not confident they can clear debts or arrears, new analysis has revealed. The latest Energy Affordability Tracker from Consumer Scotland shows the impact of increasing energy de

CIH Scotland, the Federation of Small Businesses (FSB) in Scotland and Consumer Scotland have issued their responses to key government consultations on two key areas linked to the statutory target to meet net zero by 2045. The Heat in Buildings Bill, expected to be introduced later this year, would

Social landlords will have a "critical" role in driving demand for heat networks and can provide a "leading voice" in how we transform communities, Patrick Harvie has told Scottish Housing News after the zero carbon buildings minister published a consultation on updated energy efficiency s

Gillian Martin MSP, the Scottish Government’s minister for energy and environment, and Consumer Scotland chief executive Sam Ghibaldan have urged the UK Government ahead of its Autumn Statement to support action to tackle fuel poverty in Scotland. In a letter to Amanda Solloway MP, minist

Research commissioned by statutory consumer body Consumer Scotland found 77% of people in Scotland are concerned about climate change, with just 21% stating they are unconcerned and only nine per cent stating they are not at all concerned. However, only 34% agreed they know what to do to help Scotla

Statutory consumer body Consumer Scotland has published the report of the Scottish Energy Insights and Coordination Group (SEIC) which urges more support for energy consumers.  SEIC was convened by Consumer Scotland following the former First Minister’s energy summit in August 2022, held

All British domestic energy suppliers have today signed up to an updated Code of Practice that will ban the forced installation of prepayment meters (PPMs) in the homes of people over the age of 85.

One-third of domestic energy consumers did not manage well financially during the winter, new research shows.

The Energy Price Guarantee (EPG) should be maintained at its current level for a further three months, Consumer Scotland has said.

A new report by Consumer Scotland has found 43% of consumers cannot heat their homes to a comfortable level because of financial concerns.

Legislation to establish a new consumer organisation has been unanimously passed by the Scottish Parliament. Consumer Scotland – a new body dedicated to protecting the interests of consumers – is expected to be operational next year.