Fuel poverty



Warm Home Discount scheme 'not reaching all the people it needs to', says CAS

The UK Government's Warm Home Discount scheme (WHD) is seen as vital by those who receive it but it is failing to help significant numbers of people in Scotland who are in fuel poverty, according to new research by Citizens Advice Scotland (CAS) and Changeworks.

Published 7 August 2020

People’s Energy unveils expansion plans with Selkirk move

Energy provider People’s Energy is expanding to create an initial 100 new jobs over the next few months after it joined South of Scotland Enterprise as new tenants of Ettrick Riverside Office Space in Selkirk.

Published 5 August 2020

Coronavirus recovery ‘must invest in fuel poverty and energy efficiency’

A Commission established to make recommendations to ministers on how Scotland can transition to a net-zero economy by 2045 while mitigating risks that could arise in relation to fuel poverty, among other things, has issued its first report.

Published 4 August 2020

Energy Action Scotland calls for mercy over lockdown energy debts

Energy Action Scotland (EAS) has called on First Minister Nicola Sturgeon to intervene as energy companies across Scotland are permitted to pursue unpaid energy bills amid the coronavirus crisis. 

Published 23 July 2020

Ofgem Energy Redress Scheme makes £13m available for charities to support vulnerable consumers and households

The Ofgem Energy Industry Voluntary Redress Scheme (Energy Redress Scheme) reopened its eighth funding round for applications last week with £13 million available to charities in Great Britain.

Published 14 July 2020

New report outlines eight point plan for Scotland’s green recovery

Retrofitting buildings is one of a number of key actions the Scottish Government should undertake to ensure Scotland’s post-COVID-19 sets a path to net zero, according to a group of civic and business leaders.

Published 13 July 2020

Work resumes on Warmer Homes Scotland fuel poverty scheme

A national scheme to help reduce people’s fuel bills restarted yesterday, bringing more than 300 staff out of furlough to start installing energy efficiency measures in people’s homes.

Published 2 July 2020

Ofgem to strengthen package of support for prepayment and struggling customers

Ofgem is consulting on plans to strengthen support for prepayment customers and for all customers who are struggling to pay their energy bills.

Published 30 June 2020

Council creates energy company to run new heating system in Clydebank

An energy company is being established by West Dunbartonshire Council to operate and manage a new unique heating system in Clydebank.

Published 29 June 2020

Fife homes could be heated by world’s first 100% green hydrogen network

A world-first programme using green hydrogen to heat homes could be built in Fife if proposals are approved by energy regulator Ofgem. 

Published 19 May 2020

Energy firms urged to put people before profits as COVID-19 crisis continues

Scottish Labour has written to the UK’s ‘Big Six’ energy companies asking them what they are doing to support customers during the COVID-19 pandemic amid increased bills for customers due to increased time spent at home.

Published 18 May 2020

Ofgem makes £13m available for charities to support vulnerable energy consumers

The Ofgem Energy Industry Voluntary Redress Scheme (Energy Redress Scheme) opens its latest funding round for applications today to charities that support vulnerable energy consumers.

Published 7 May 2020

Scarf launches new crisis fund to help households in fuel poverty

Scarf has partnered with Home Energy Scotland to launch a new emergency hardship fund that aims to help the most vulnerable households across the North East access funds to help heat their homes in these difficult times.

Published 5 May 2020

Energy suppliers agree consumer protection measures amid fuel use surge

A new agreement has been reached by the Association for Decentralised Energy and Heat Network suppliers to protect their customers during the COVID-19 crisis as a new survey found household monthly energy costs are set to increase by an average of £32 because of increased fuel use during lockdown.

Published 4 May 2020

MSPs press Scottish Government on impact of COVID-19 on housing issues

Holyrood’s local government and communities committee has written to the Scottish Government regarding its response to COVID-19 and how it has impacted on issues such as homelessness, housebuilding, energy efficiency and short-term lets.

Published 30 April 2020