Fuel poverty



Ofgem to strengthen package of support for prepayment and struggling customers

Ofgem is consulting on plans to strengthen support for prepayment customers and for all customers who are struggling to pay their energy bills.

Published 30 June 2020

Council creates energy company to run new heating system in Clydebank

An energy company is being established by West Dunbartonshire Council to operate and manage a new unique heating system in Clydebank.

Published 29 June 2020

Fife homes could be heated by world’s first 100% green hydrogen network

A world-first programme using green hydrogen to heat homes could be built in Fife if proposals are approved by energy regulator Ofgem. 

Published 19 May 2020

Energy firms urged to put people before profits as COVID-19 crisis continues

Scottish Labour has written to the UK’s ‘Big Six’ energy companies asking them what they are doing to support customers during the COVID-19 pandemic amid increased bills for customers due to increased time spent at home.

Published 18 May 2020

Ofgem makes £13m available for charities to support vulnerable energy consumers

The Ofgem Energy Industry Voluntary Redress Scheme (Energy Redress Scheme) opens its latest funding round for applications today to charities that support vulnerable energy consumers.

Published 7 May 2020

Scarf launches new crisis fund to help households in fuel poverty

Scarf has partnered with Home Energy Scotland to launch a new emergency hardship fund that aims to help the most vulnerable households across the North East access funds to help heat their homes in these difficult times.

Published 5 May 2020

Energy suppliers agree consumer protection measures amid fuel use surge

A new agreement has been reached by the Association for Decentralised Energy and Heat Network suppliers to protect their customers during the COVID-19 crisis as a new survey found household monthly energy costs are set to increase by an average of £32 because of increased fuel use during lockdown.

Published 4 May 2020

MSPs press Scottish Government on impact of COVID-19 on housing issues

Holyrood’s local government and communities committee has written to the Scottish Government regarding its response to COVID-19 and how it has impacted on issues such as homelessness, housebuilding, energy efficiency and short-term lets.

Published 30 April 2020

Maryhill and Paisley housing associations awarded energy redress funding

Two Scottish housing associations are among the list of successful applicants from an Energy Saving Trust scheme to help people in vulnerable positions heat and power their homes.

Published 17 April 2020

Hillcrest's fight against poverty generates £1.7m for tenants in single year

Fighting fuel poverty and assisting tenants with a range of welfare benefits has seen Hillcrest Homes’ Energy Advice and Tenancy Sustainment teams collectively generate an incredible financial gain of £1.7 million for tenants in a single year.

Published 17 April 2020

Energy industry agrees measures to support vulnerable people through COVID-19

The UK Government has agreed new emergency measures with the energy industry to protect the domestic supply of those most in need during the disruption caused by the coronavirus pandemic.

Published 1 April 2020

PRS energy efficiency regulations delayed by Scottish Government

The Scottish Government has taken the decision not to introduce upcoming regulations to improve the energy efficiency of private rented housing given the current focus on coronavirus.

Published 30 March 2020

Fife Council hosts Fuel Poverty Conference

Fife Council hosted its Fuel Poverty Conference this week, bringing partners together to help people who are struggling to pay for heat and power in their homes.

Published 12 March 2020

New Bill to accelerate use of heat networks across Scotland

The Scottish Government has published new legislation on the development of heat networks to help meet climate change targets and tackle fuel poverty.

Published 3 March 2020

Wise Group to support 50,000 households with energy advice and advocacy services

The Wise Group has committed to supporting 50,000 households with energy advice and advocacy services as it prepares to launch its #50kHomes campaign to lift people out of fuel poverty next month.

Published 28 February 2020