Housemark Scotland

HouseMark Scotland has updated its Scottish Social Housing Charter comparison tool to include new data released last week, writes Kirsty Wells. In a recent blog post, Scottish Housing Regulator (SHR) Chief Executive, Michael Cameron, outlined the expectations for landlords getting ready to subm

Falkirk and West Dunbartonshire councils are leading the way in self-awareness by piloting HouseMark Scotland’s new Embedding Excellence Programme. The two HouseMark Scotland members are pioneering the new audited self-assessment programme that is designed to help landlords to excel by assessi

Improved value and outcomes are on the cards for tenants across Scotland as housing associations enter their data into the Sector Scorecard for the third year running.

South Lanarkshire Council has effectively used HouseMark’s rent affordability tool with staff and tenants to understand better the implications of proposed rent changes and kick off constructive conversations. The online tool, launched in partnership with the Scottish Federation of Housing Ass

HouseMark Scotland’s Specialist Clubs are a part of HouseMark’s programme to support the housing sector to achieve continuous improvement and deliver better outcomes for tenants, customers, wider communities and regulators. Our Clubs content is designed exclusively for the Scottish housi

The housing sector will be “supported to excel” thanks to HouseMark Scotland’s new ‘Embedding Excellence’ programme. The launch is taking place today, the first day of CIH Scotland’s Housing Festival in Glasgow.

To mark HouseMark Scotland’s launch of a new Housing Development Club which aims to provide advice, practical support and networking opportunities, club manager Susan Napier explores the history behind housing development. History tells us that people built their own houses if they were poor and w

HouseMark Scotland has launched an updated version of the Scottish Social Housing Charter interactive comparison tool, using the annual return data published by the Scottish Housing Regulator. Available across the sector, the tool allows users to view social landlords’ performance over five ye

Sally Thomas The Scottish Federation of Housing Associations (SFHA) and HouseMark Scotland have launched a new interactive rent setting tool for their members.

Kevin Scarlett Interest is growing across Scotland in the new sector scorecard pilot, with several new housing associations indicating that they will submit data in 2018.

A final report on the achievements of a four-year training and learning programme ‘Stepping Up to Scrutiny’ has been published by CIH Scotland. Delivered on behalf of the Scottish Government through a partnership between CIH Scotland and HouseMark Scotland, the scrutiny programme comprised a ser

HouseMark has updated its online, interactive UK global accounts analysis tool, allowing members to examine and compare financial performance data with peers across Scotland, England and Wales. The Global Accounts Analysis Tool now contains full datasets from the Scottish Housing Regulator’s Audit

River Clyde Homes has been declared ‘complaints accredited’ following an external independent assessment by HouseMark Scotland. HouseMark’s complaints accreditation scheme was launched in 2012 and is designed to help landlords to achieve improved customer satisfaction by providing a robust cri

Kevin Scarlett Established in 2015, the Haymarket Group of housing associations joined forces to discuss how to jointly demonstrate and measure efficiency and value for money within the social housing sector.

HouseMark Scotland has launched the 2017 Scottish Social Housing Charter interactive comparison tool, supporting the social housing sector to identify and action areas for improvement and efficiencies. Using the Annual Return data published by the Scottish Housing Regulator, the tool allows users to